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Senior Director, Customer Success & Outcomes

Spectrum

Charter Communications seeks a Senior Director, Customer Success to own customer outcomes, orchestrate across Sales, Delivery, Operations, Consulting and Support, and protect revenue through value realization. You will lead executive-level discussions and design scalable, segment-specific Customer Success programs that drive renewal, expansion, and long-term partnerships. With 12+ years in Customer Success or related leadership roles in B2B tech/services, you will shape playbooks and governance, #J-18808-Ljbffr Charter Communications

Vacancy posted 2 days ago
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