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Senior Director, Customer Success & Outcomes Orchestration

Spectrum

RapidScale is seeking a Senior Director of Customer Success to own outcomes and value realization across the customer lifecycle. You will orchestrate Sales, Delivery, Operations, Consulting, Support, and billing to protect revenue and drive growth for enterprise clients. You will build scalable programs, playbooks, and executive-level discussions with customers to ensure measurable outcomes. The role emphasizes retention, renewal readiness, and expansion enablement, requiring a strong strategic #J-18808-Ljbffr Spectrum

Vacancy posted 3 days ago
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