Customer Relations Representative - State Farm Agent Team Member

Responsive RecruiterAre you outgoing? Highly organized? Do you have an awesome personality? Can you multi-task in a busy environment? If this sounds like a description of you, you may have found the perfect opportunity. We are a local State Farm Insurance agency seeking a licensed Receptionist/Customer Service Representative to join our dynamic team. The ideal candidate is a positive team player who approaches their work with integrity, focus, and the ability to maintain a calm, organized workflow in a fast-paced environment.Responsibilities:Make outbound calls to maintain and update customer accountsProvide prompt, accurate, and friendly customer serviceKeep customer accounts well-organized and up to dateCommunicate clearly and efficiently to meet customer needsQualifications:Maryland Insurance License (required - to be obtained)Strong commitment to excellent customer serviceHighly organized with strong attention to detailAbility to relate effectively to customers, answer questions, and anticipate needsExcellent phone communication skills and ability to collaborate with team membersProactive problem-solving abilitiesBilingual in Spanish is a BIG plusBenefits:Competitive salary plus bonus opportunitiesCareer growth and advancement potentialPaid time off, including vacation and sick/personal daysValuable experience in the insurance industryIf you are motivated to succeed and believe you are a great fit for this role, please complete our application. We will contact qualified candidates to discuss next steps in the interview process. We find that team members in our community have the greatest impact. So local applicants are highly encouraged! Please note: This position is with an independent State Farm agent, not with State Farm Insurance Companies. Employment is contingent upon meeting licensing requirements and completing necessary training. State Farm agents operate independently and hire their own employees; therefore, employees of agents are not employees of State Farm. Compensation: $33,280.00 - $37,440.00 per yearMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Princess Anne, MD and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.