Legal Services Assistant

divh2Legal Services Assistant/h2pThe Legal Services Assistant position provides direct administrative support to assigned timekeepers and plays a key role in ensuring the smooth day-to-day management of attorney workflows./ppLegal Services Assistants work in practice-specific support teams and share responsibility for overflow tasks, coverage, and high-quality support across all assigned timekeepers. The Legal Services Assistant is expected to manage multiple projects and priorities, delegate appropriate tasks to other support teams, and ensure timely follow-up and quality control. This position requires strong communication skills, attention to detail, and the ability to maintain professionalism and discretion while interacting with clients, visitors, staff, and attorneys. Success in this role requires strong organizational and technical skills, a collaborative approach, and a commitment to excellent service./ph3Essential Job Duties/h3ulliDocument Skills/liliAdministrative and Operational Support/liliClient Service and Team Collaboration/liliAdaptability and Professional Growth/li/ulh3Minimum Requirements/h3ulliHigh school diploma required/liliAt least three (3) years of previous administrative experience in the legal industry required/liliWillingness and ability to learn multiple practice areas within the law firm/liliAbility to prioritize work and balance multiple projects and deadlines/liliContinuous learner who is adaptable and proactive/liliContributes to a working group and provides reliable service to a diverse group of professionals/liliAbility to maintain a professional demeanor, exhibit sound judgment, use discretion, and maintain confidentiality/liliAbility to exhibit problem-solving skills and demonstrate initiative/liliExcellent clerical skills and knowledge of grammar, spelling, and punctuation/liliExceptional client service skills in person, over the phone, and via email/liliExceptional attention to detail and ability to work independently and proactively/liliAbility to work with a diverse group of professionals across all offices/liliMust be able to perform all essential duties/liliA professional, flexible, and positive approach to working with colleagues and clients/li/ulpTechnical Skills Required: Intermediate to proficient skills in Microsoft Word (see Document Skills above for specific examples), Adobe, Excel, and PowerPoint. Proficiency in Word editing tools such as Litera, DocXtools, NTD, and Check is required. Intermediate knowledge of legal billing software, conflicts and new matter software, document management systems, and expense reimbursement software is also required. Prior experience with workflow software is a plus; at Ice Miller, we use BigHand to collaborate across offices within practice group teams. The Firm currently utilizes the following programs: InTapp, NetDocuments, BillPro, Elite 3E, and Emburse (formerly ChromeRiver)./ppOther Requirements:/ppThe requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppEquipment Operated:/ppThis position requires extensive use of a computer and a telephone. This position also requires the use of printing, copying, faxing, and scanning equipment./ppPhysical Requirements:/ppWhile performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear./ppMental Requirements:/ppAbility to communicate effectively, verbally and in writing, with a diverse group of people./ppWork Environment:/ppWhile performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate./ppThe above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time./ppIce Miller is committed to recruiting, developing, and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly, and has the opportunity to perform to their highest potential./ppCandidates must have permanent authorization to work in the United States./ppIce Miller LLP is an Equal Opportunity Employer./p/div