Field Technical Specialist

Position Overview

We are seeking a motivated and customer-focused IT Support Technician to support a large-scale IT deployment project within a healthcare environment. This position is ideal for candidates who enjoy hands-on technical work, desktop support, and providing exceptional customer service to end users.

The technician will assist with the installation, configuration, and support of computers, peripherals, network resources, and communication devices across multiple locations. The role will involve supporting physicians, nurses, administrative staff, and other end users during facility build-outs and technology deployment initiatives.

Key Responsibilities

• Provide onsite desktop and technical support to end users
• Install and configure desktop computers, laptops, monitors, printers, scanners, and other peripherals
• Unbox, inventory, and deploy IT equipment
• Set up and test workstation configurations
• Perform hardware upgrades, replacements, and installations
• Assist with computer imaging and device deployment activities
• Troubleshoot hardware, software, and connectivity issues
• Reset passwords and provide user account support
• Configure network logins, mapped drives, and printer connections
• Test and support VoIP phone installations
• Assist users during system rollouts and go-live events
• Organize deployment materials and assist with equipment staging
• Document completed work and update ticketing systems appropriately
• Communicate project progress, issues, and timelines to management and end users
• Support additional IT initiatives, including testing, ticket resolution, and deployment activities

Required Qualifications

• Experience providing desktop support or help desk assistance
• Basic troubleshooting skills for hardware, software, and operating systems
• Knowledge of Windows 10/11 environments
• Experience with software installation and application support
• Familiarity with computer imaging and deployment processes
• Strong customer service and communication skills
• Excellent attention to detail
• Ability to prioritize tasks and meet deadlines
• Strong problem-solving abilities
• Reliable transportation and willingness to travel between locations as needed

Project Scope

This deployment initiative includes:

• Installation of approximately 730 desktop and laptop devices
• Deployment of more than 700 peripherals , including monitors, keyboards, and scanners
• Installation and testing of approximately 600 VoIP phones
• Support of additional equipment, including fax machines and specialty devices
• Workstation setup and deployment across multiple departments and facilities

Job Type & Location

This is a Contract position based out of Mansfield, TX.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Mansfield,TX.

This position is anticipated to close on Aug 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.