General Manager

Job Description

Job Description

GENERAL MANAGER

Kneaders Bakery & Café – Provo Area

This is not a shift-running position.

We are looking for a disciplined operator who understands financial performance, leadership development, and culture ownership.

The General Manager is the CEO of the store.

• Closed Sundays

• Closed Thanksgiving Day and Christmas Day

• Peak business occurs leading up to major holidays

• Weekend and peak-season leadership presence is required

We value balance - but we also value performance.

• Full P&L responsibility

• Prime cost management (labor + food)

• Sales growth strategy

• Hiring and developing leaders

• Guest loyalty and local community presence

• Operational compliance and execution

You are responsible for culture and profitability.

• Prime cost controlled with discipline

• Sales growing year over year

• Low leadership turnover

• Clear bench development

• Strong culture with high accountability and low drama

• 3–5+ years high-volume restaurant leadership experience

• Strong financial acumen (P&L, labor %, food cost %)

• Experience building and retaining leadership teams

• Emotionally mature leaders who build alignment, not politics

• Long-term thinkers

We are interested in leaders who think like owners.

For the right candidate, this role can lead to future operating partner opportunities based on performance, trust, and sustained results.

Operating partnership is earned - not promised - and based on long-term alignment and measurable results.

• Competitive base salary + performance bonus

• Sundays off

• Thanksgiving Day & Christmas Day off

• Long-term growth potential

• A performance-driven culture with clear expectations

If you want to lead a real business - not just manage shifts - we want to meet you.