Assistant-Administrative

Assistant-Administrative

Job Title: Radiology Reading Room Assistant

Department: Radiology

Location: Methodist Hospital – Radiology

Position Summary: The Radiology Reading Room Assistant provides administrative, workflow, and communication support to Radiology teams to ensure efficient operations, timely communication, and high-quality patient care. This role serves as a central point of coordination between radiologists, clinical staff, and operational systems in a fast-paced healthcare environment.

Work Schedule:

• Hours: 9:30pm - 8 am
• Coverage Requirements: Weekend Friday - Monday

Hybrid Work Option:

• Eligible after six (6) months, contingent upon successful completion of training, demonstrated competency, and operational approval. At least 1 remote work day

Essential Duties and Responsibilities:

• Triage incoming calls and facilitate timely, accurate communication among radiologists, clinical personnel, and support teams
• Monitor and manage the Radiology task board to support efficient workflow and prioritization
• Provide operational support to radiologists, including assistance with reports, images, and basic IT-related issues
• Maintain reading room readiness and provide coverage as needed to support continuity of operations
• Provide basic administrative and technical support to leaders and departmental teams
• Identify, troubleshoot, and resolve routine administrative and technical issues as they arise
• Adhere to departmental policies, confidentiality standards, and regulatory requirements

Performance Expectations:

At 3 Months:

• Independently performs core job responsibilities
• Meets established response time and coverage standards

At 6 Months:

• Demonstrates consistent accuracy and reliability
• Communicates effectively with multidisciplinary teams
• Provides dependable coverage and begins contributing to process improvement initiatives

At 12 Months:

• Recognized as a trusted and dependable team member
• Demonstrates near-perfect execution of job duties
• Actively contributes to workflow optimization and improved patient experience

Required Knowledge, Skills, and Abilities:

• Strong organizational and multitasking skills in a high-volume environment
• Excellent verbal and written communication skills
• Ability to maintain professionalism and clarity under pressure
• Strong attention to detail and problem-solving ability
• Proficient in healthcare electronic systems; Cerner experience preferred
• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

Education and Experience Requirements:

• High School Diploma or GED required
• 0–3+ years of relevant experience; prior administrative or healthcare experience preferred
• Experience working in a matrixed or complex organizational environment a plus

Physical and Work Environment Requirements:

• Ability to sit or stand for extended periods
• Ability to manage multiple tasks simultaneously in a fast-paced clinical setting

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.