IT Operations Manager

IT Operations ManagerJoin a well-established technology solutions provider supporting complex IT environments across public sector, education, and commercial markets.• Lead day-to-day IT operations across infrastructure, applications, support, security, and compliance• Manage and mentor a skilled technical team while providing hands-on guidance• Oversee networks, systems, enterprise applications, procurement, licensing, and renewals• Drive security posture improvements, disaster recovery planning, and process optimization• Lead compliance initiatives including CMMC, ISO, governance, and internal IT policies• Partner cross-functionally to recommend and deliver scalable technology solutions• Networking, storage, compute, backup, archive, and disaster recovery• Hybrid cloud environments and VMware• Cybersecurity operations and security process implementation• Microsoft Office suite and centralized authentication management• Mobile device management and enterprise application support• Splunk, Cisco, Palo Alto, SentinelOne, and Zscaler• IT procurement, budgeting, renewals, and license management• Compliance leadership across regulated IT environments• Bachelor's degree in a computer-related field• Experience in medium to large IT environments• Strong background leading process-oriented teams• Ability to perform deep root cause analysis