FLOATING PATIENT SERVICES COORDINATOR - KANSAS CITY, MO

Floating Patient Services Coordinator

Morrison Healthcare, a Compass Healthcare company, is hiring immediately for a Floating Patient Services Coordinator position. Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

The Floating Patient Food Services Coordinator oversees the daily operations of the patient services department, ensuring the delivery of high-quality care and administrative support. This role involves supervising staff, resolving patient concerns, coordinating with clinical teams, and maintaining compliance with healthcare regulations.

Key Responsibilities

• Operational Oversight

  • Supervise and coordinate daily activities of the patient services team.
  • Ensure smooth patient admissions, discharges, and transfers.
  • Monitor patient satisfaction and implement service improvements.

• Staff Management

  • Hire, train, and evaluate patient services staff.
  • Conduct regular team meetings and provide ongoing coaching.
  • Develop staff schedules and manage coverage for all shifts.

• Patient Relations

  • Address and resolve patient complaints and concerns promptly.
  • Serve as a liaison between patients, families, and hospital departments.
  • Promote a patient-centered culture focused on empathy and responsiveness.

• Compliance & Quality Assurance

  • Ensure adherence to hospital policies and healthcare regulations.
  • Maintain accurate records and generate reports on patient services.
  • Participate in audits and implement corrective actions as needed.

• Collaboration

  • Work closely with clinical and administrative teams to coordinate care.
  • Support strategic initiatives to enhance patient experience.
  • Participate in cross-functional committees and improvement projects.

Preferred Qualifications:

• Strong knowledge of healthcare regulations and patient care standards.
• Excellent communication, leadership, and conflict resolution skills.

Benefits for Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.