Part-Time Receptionist

Call Center RepresentativeAre you looking for the next step in your career? We are currently seeking a Call Center Representative to join our Service team. At our dealership, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs.What We OfferMedical & DentalGrowing automotive groupPromote work-life balanceState-of-the-art facilityOwned and operated by same leadership for past 28 yearsPositive work environment and company culture401KJob AdvancementGrowth OpportunitiesOpportunity to manage 3 rooftopsFlexible Work SchedulesFamily-Owned & OperatedResponsibilitiesSchedule service appointments and speak with customers every single day by following up over the phone after each appointment.Actively listen to customers, answering their questions, and directing them appropriately as they request.Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.Advise maintenance recommendations.Confirm scheduled and missed appointments.QualificationsStrong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)Strong customer service backgroundExcellent verbal and written communication skillsPunctual, reliable and eager to improveClean driving record and valid driver’s licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.