Office Services Specialist

Job Description

Job Description

OFFICE SERVICES SPECIALIST

Location: Troy, MI
Pay: $20.00-$20.70/hour
Schedule: Monday-Friday, 8:00 AM-4:30 PM
Hours: 40 hours per week
Assignment : Contract | August 24, 2026-November 28, 2026
Work Environment: 100% Onsite

We are seeking an Office Services Specialist to support mailroom, print center, shipping, and general office operations for a busy professional environment in Troy, Michigan.

This is a hands-on position ideal for someone with mailroom and/or print center experience who is organized, dependable, comfortable working with office equipment, and enjoys providing excellent internal customer service. The role includes mail and package processing, high-volume printing, shipping and receiving, office supply support, equipment troubleshooting, and occasional assistance with meetings, deliveries, and company events.

WHAT YOU'LL DO

• Receive, sort, and distribute incoming mail, interoffice correspondence, packages, and deliveries.
• Prepare outgoing mail and packages using USPS, UPS, FedEx, and other carrier systems.
• Meter outgoing mail and ensure correct postage and mailing classifications.
• Process large and special mailings using folding, inserting, and related mailroom equipment.
• Complete production printing requests using Fiery or comparable print software.
• Operate high-volume printers, copiers, and finishing equipment.
• Perform basic troubleshooting and routine maintenance on printers, copiers, postage meters, and other office equipment.
• Monitor print and office supply inventory and coordinate replenishment as needed.
• Enter, update, and close equipment service requests using systems such as ServiceNow.
• Assist with conference room setup, furniture arrangements, and basic AV equipment troubleshooting.
• Prepare and transport materials, displays, signage, and promotional items for company events.
• Assist with office moves, including moving and reconnecting computers and peripherals.
• Verify incoming shipments against packing slips and purchase orders.
• Support inventory counts, warehouse activities, and material handling as needed.
• Maintain confidentiality and follow HIPAA, workplace safety, and company procedures.

WHAT WE'RE LOOKING FOR

• High school diploma or equivalent required.
• At least 1 year of clerical, mailroom, office services, shipping/receiving, or related experience.
• Mailroom experience strongly preferred.
• Print center or high-volume printing experience strongly preferred.
• Proficiency with Microsoft Word, Excel, and Adobe Acrobat.
• Comfortable operating printers, copiers, postage equipment, and other office machinery.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Professional verbal and written communication skills.
• Customer-service mindset and willingness to assist multiple departments.
• Ability to stand, walk, bend, lift, and carry throughout the workday.
• Ability to lift and move materials weighing up to 50 pounds.
• Valid Michigan driver's license and safe driving record.

PREFERRED QUALIFICATIONS

• 2+ years of print center or production printing experience.
• Experience with Fiery print software or similar production printing platforms.
• Experience with UPS, FedEx, USPS, or other shipping systems.
• Familiarity with ServiceNow or another service-ticketing system.
• Associate degree is a plus but not required.

POSITION DETAILS

This is a fully onsite position in Troy, MI, working Monday through Friday from 8:00 AM to 4:30 PM. The position involves a combination of office, mailroom, and print center responsibilities, with occasional warehouse, delivery, or offsite event support.

Candidates should be comfortable with a physically active workday and occasional schedule adjustments or overtime during high-volume periods.

Pay: $20.00-$20.70 per hour

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