Nurse Manager - House Operations
IntelyCare
Nurse Manager
The Nurse Manager provides clinical and administrative leadership for a defined patient care area(s). Responsibilities include accountability for the quality, service excellence, workplace experience and financial outcomes. This includes fostering a patient centered professional work environment through the implementation of the Theory of Human Caring, the nursing process, staff development and collaborative team interactions for the enhancement of the quality of patient care.
In addition to House Operations, defined patient care areas include:
- Float Pool
- Transitional Care (Admission/Discharge)
- Observation
- Clinical Decision
- Piedmont Joint Camp
- Rapid Response
Job Requirements & Qualifications:
- Graduation from an accredited School of Nursing, MSN or Masters in related field
- Six years experience in nursing with four years in related healthcare management
- Registered Nurse licensure from the State of North Carolina
- Basic Cardiac Life Support (BCLS) required
- Excellent oral and written communication skills
- Negotiation and conflict resolution
- Functions effectively under stressful conditions and difficult situations
- Ability to work effectively with the team
- Good computer skills
Key Responsibilities:
- Provide clinical and operational leadership to ensure short‑ and long‑term goals are achieved through performance standards, staff engagement, and alignment with the organization's Mission, Vision, Core Values, and evidence‑based practice.
- Ensure appropriate orientation, education, credentialing, and ongoing professional development for all nursing personnel.
- Collaborate across departments to promote effective communication, collegial relationships, and coordinated care across the continuum.
- Oversee the quality, safety, and appropriateness of nursing care delivery, fostering a culture of patient safety and accountability.
- Lead performance improvement initiatives by monitoring quality, safety, and outcome metrics and implementing process improvements.
- Promote patient‑centered care that respects patient rights, preferences, privacy, and confidentiality.
- Facilitate service recovery, conflict resolution, and staff engagement through shared governance and collaboration with Service Excellence.
- Partner with the Director of Nursing on budget planning, resource allocation, and staffing models to ensure cost‑effective, high‑quality care.
- Ensure staffing utilization aligns with patient needs, industry benchmarks, and staff credentials, education, and experience.
- Foster a professional practice environment that supports shared governance, continuous learning, and staff satisfaction.
- Uphold professional nursing standards, patient advocacy, and ongoing development of best practices.
- Maintain clinical competency and specialized knowledge of the assigned patient population, ensuring care meets population‑specific needs.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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