Head of Premium Customer Experience & Multi-Channel Strategy
Jobtailor
Citi is seeking a senior leader to drive the premium customer experience across multiple functions in New York. You will define and execute a strategic multi-channel approach, partner with diverse teams to uncover new CX opportunities, and establish routines to resolve customer pain-points while ensuring strict regulatory compliance. The role requires extensive leadership experience in customer experience, product or marketing management, and deep consumer banking knowledge to drive #J-18808-Ljbffr Jobtailor
Vacancy posted 14 hours ago
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