Dental Office Manager

Dental Office Manager Town Dentistry Duluth 2405 Satellite Blvd, Suite 115 Duluth, GA 30096 Town Dentistry Duluth is looking for an experienced, confident, and patient-centered Dental Office Manager to join our growing team. If you love dentistry, believe in serving patients well, and want to be part of a team that holds high standards while supporting one another, we would love to connect with you! We’re looking for more than someone who can simply “manage” a dental office. We’re looking for a leader — someone who knows how to bring out the best in people, build a productive schedule, support the doctor, and create an environment where the entire team can thrive. Our next Office Manager will lead from the front, communicate clearly, hold themselves and others accountable, and understand that a successful dental practice requires both exceptional patient care and strong business operations. We’re Looking For A True Team Leader You are someone who: Leads by example and sets the tone for the team Communicates clearly and effectively Holds yourself and others accountable Builds trust and develops strong team relationships Knows how to motivate and bring out the best in others Supports the doctor and clinical team Is organized, adaptable, solutions-focused, and confident while remaining humble enough to listen Understands that patient experience and team culture are essential to a successful practice Schedule Mastery You understand that a productive day starts with an intentional schedule. You know how to: Identify opportunities within the schedule Fill openings and minimize downtime Manage cancellations and rescheduling Keep the schedule moving efficiently Create consistency and accountability around scheduling Support a productive provider schedule Financial & Business Acumen — Experience Required You understand that strong dental practices require strong business fundamentals. You should be comfortable with: Budgets and financial performance P&L statements Production and collections Expenses and labor Office profitability Key performance indicators (KPIs) Identifying performance gaps and opportunities Developing and implementing actionable plans to improve results You don’t just look at the numbers — you understand what is driving them and know how to turn insights into action. Key Responsibilities Lead and develop the dental office team Establish clear expectations, accountability, and consistency Partner closely with the doctor to support clinical and business goals Manage and optimize the daily schedule Monitor office production, collections, expenses, and other key metrics Review financial performance and identify opportunities for improvement Help drive patient retention and an exceptional patient experience Support team communication and daily morning huddles Identify operational challenges and develop solutions Help create a positive, productive, and growth-oriented office culture Ensure the practice operates efficiently while maintaining high standards of patient care Qualifications & Experience Minimum 3 years of dental office or healthcare management experience preferred Alternatively, 5 years of fast-paced retail and customer-focused management experience may be considered Bachelor’s degree preferred, or equivalent relevant experience in dental office management Experience with financial analysis is required, including exposure to P&L statements and office KPIs Proficiency with Microsoft Office applications, including: Outlook, Teams, Word, Excel, and PowerPoint Excellent organizational and leadership skills Strong problem-solving abilities Excellent interpersonal and communication skills Ability to multitask and perform effectively in a fast-paced clinical environment Work Environment & Schedule Full-time position Monday–Friday Minimum 40 hours per week Occasional evenings and/or weekends as needed Fast-paced clinical environment requiring strong multitasking, organization, and attention to detail Compensation & Benefits Competitive salary based on experience Health insurance 401(k) plan Paid time off (PTO) Professional development opportunities This Is More Than an Office Manager Position This is an opportunity to lead a team, influence a practice, create consistency, and make a measurable impact. We’re looking for someone who can walk into the morning huddle and create direction, energy, and accountability for the day ahead — while keeping the focus on caring for patients, supporting the team, and building a successful practice. If you are an experienced dental leader who loves building strong teams, creating productive practices, serving patients, and driving results, Town Dentistry Duluth wants to meet you. Come lead. Come grow. Come make an impact with us!

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