Clean Ambassador

Position Title: Clean Ambassador Reports to: Shift Supervisor, Operations Manager, & Director of Clean Services FLSA: Full-time (40 hours/week), Non-exempt (hourly) plus benefits Pay Rate: $23.00/hour Schedules Available 1st Shift (4:30 am - 1:00 pm): Wednesday - Sunday (Mon/Tues off) Thursday - Monday (Tues/Wed off) Friday - Tuesday (Wed/Thurs) Valid U.S. Driver's License & clean driving record REQUIRED** Location: Downtown San Diego area Benefits Set Schedules (have the same 2 days off every week) Medical Coverage; Dental Coverage; Vision Coverage Discounted MTS Transit Pass (only $21 per month) Earn up to 15 days of Paid Vacation annually 5 days of Paid Sick Time annually 401K Plan (eligible after 6 months of employment) Employee Assistance Program Position Summary Under the direction of the Shift Supervisor, Operations Manager (OM), and Director of Services, Clean Ambassadors will provide cleaning services within the Clean & Safe's 280 block service area of Downtown San Diego. Neighborhoods within this service area include Cortez Hill, Columbia, Marina, City Center, East Village, and the Gaslamp Quarter. Every Clean Ambassador is responsible for one of these neighborhoods, where they provide clean services and serve as the neighborhood's liaison. Duties include sweeping, trash removal, doggy bag dispenser refill, tree trimming, weeds removal, pressure washing, graffiti, gum, and sticker removal. Essential Job Functions & Duties (90%) Maintain the cleanliness and appearance of public spaces, sidewalks, curbs, and parks by removing litter, servicing trash receptacles, filling dog waste stations, and performing routine sanitation within assigned service areas. Sweep and mop sidewalks and curbs, including the removal of human and animal waste, to maintain sanitary conditions within the public right of way. Remove graffiti and stickers from public property, including stop signs, light poles, sidewalks, and utility boxes. Clean, paint, deodorize, and maintain street furniture, tree grates, and other public fixtures to enhance the appearance of public spaces. Lift and dispose of heavy trash bags (up to 50 lbs.) and empty public trash receptacles throughout assigned service areas. Pick up illegally dumped trash reported by businesses, residents, or property owners and ensure proper disposal. Perform basic landscape maintenance, including raking leaves and removing weeds in designated public areas. Respond to maintenance and cleaning service requests from businesses, residents, and property owners in a timely and professional manner. While performing cleaning and sanitation duties, ambassadors are responsible for respectfully requesting that individuals temporarily relocate when necessary to allow cleaning services to be completed safely and effectively. Identify and address cleaning needs, sanitation issues, safety hazards, and irregular conditions related to Clean & Safe operations, reporting concerns to supervisors when additional assistance is required. Conduct daily inspections of tools, equipment, and assigned carts before and after use to ensure proper working conditions and safety. Participate in daily line-ups, safety briefings, and stretching exercises for maintenance personnel. Perform quality assurance duties as directed and support efforts to maintain high service standards throughout the district. Compile daily statistics and document completed work orders using Eponic work logs and other assigned reporting systems. Provide excellent customer service when interacting with residents, business owners, tourists, and members of the public while representing the Clean & Safe Program. Complete quarterly training and other required training sessions under the direction of a Shift Supervisor. Represent the Downtown San Diego Partnership Clean & Safe Program positively by providing consistent, visible, and high-quality cleaning services in the community. Perform other duties as assigned by the Executive Director, Senior Program Director, Director of Services, Operations Manager, or Shift Supervisor. Administrative Tasks (10%) Adhere to all local, state, federal guidelines and laws. (i.e. HIPAA, OSHA, FLSA, traffic laws) Adhere to all of the DSDP policies and procedures Answer all calls and radios communication in a polite and professional manner Clean, maintain, and operate company issued equipment, including vehicles, phones, and radios Use company telephone for data collection (Eponic) and timecard features (Paylocity) Please note this job description is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Required Qualifications, Skills, and Abilities 2+ years of cleaning experience or equivalent Hospitality experience a plus High School Diploma or GED Ability to work varied hours, including weekends and holidays. Outstanding customer service skills, in person and electronically (radio/ phone) Ability to speak, read, and write in English. Bilingual or Multilingual (preferred) Ability to use a cell phone for data collection Valid Driver's License (required) Physical Requirements Walk, stand, bend, stoop, reach, push, pull, and twist throughout an 8-hour shift. Push, pull, and maneuver janitorial carts weighing 25+ lbs. throughout assigned neighborhoods for extended periods. Lift, carry, load, and dispose of trash bags, equipment, and other materials weighing up to 50 lbs. Use cleaning tools and equipment, including brooms, mops, rakes, litter pickers, leaf blowers, pressure washers, paint supplies, graffiti/sticker removal tools, and other assigned equipment. Perform repetitive motions such as sweeping, mopping, raking, scrubbing, lifting, gripping, and reaching. Work outdoors in varying weather conditions, including heat, cold, rain, wind, and direct sunlight. Safely clean and service public areas, sidewalks, curbs, parks, trash receptacles, dog waste stations, street furniture, and other public fixtures. Respond to cleaning needs that may include human and animal waste, trash, debris, graffiti, stickers, weeds, leaves, and illegally dumped items. Communicate by phone and radio while in the field and operate a company-issued phone for work orders, data collection, and timekeeping. Visually inspect assigned areas, tools, carts, and equipment to identify cleaning needs, hazards, or maintenance concerns. Perform all duties safely and in accordance with DSDP policies, training, and applicable safety guidelines Pre-employment Requirements Criminal Background Check Pre-employment Drug Screening Motor Vehicle Report Pre-employment Physical Core Attributes Team Player Flexible Attention to detail Outstanding customer service DSDP is an Equal Employment Opportunity employer. #J-18808-Ljbffr Downtown San Diego Partnership