Manager, Research & Insights

Job Description

Job Description

Who We Are
Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.

Who We Hire
Techies who want to build the future. Creatives who want to design it better.
Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're
already building it.

The Opportunity

Kargo is hiring a Research Manager to join our Research and Insights team—a strategic, cross-functional group that directly supports multiple functions of the business. Working closely with Product Marketing, Client Services, Media Strategy, and Sales, you'll synthesize and deliver compelling insights and stories that prove ad effectiveness, derived from both internal and external data. The ideal candidate pairs an analytical, strategic mind with strong intellectual curiosity—someone who sees the "why" beyond the data and turns it into practical business impact. This position is based in our New York office.

The Daily To-Do

• Liaise with industry research vendors daily to assess feasibility, activate campaigns, monitor optimizations, and present findings
• Participate in and lead client-facing strategy sessions, campaign kick-offs, and end-of-campaign result presentations to deepen relationships with advertisers
• Consult with sales teams on client learning agendas, serving as the go-to research, data, and insights expert
• Act as the internal research expert for stakeholders—surfacing trends, consumer insights, and opportunities from primary research and syndicated sources
• Identify, investigate, and evaluate new media measurement models, data sources, and research partners, drafting POVs on your findings
• Establish processes and work closely with internal operations teams to ensure technical campaign setup and tracking
• Collaborate cross-functionally with Sales, Marketing, Operations, and Product to ensure the success of Kargo

Qualifications

• 3+ years of relevant experience; experience in digital, video, social, and/or CTV preferred
• Expertise in digital brand lift measurement, with familiarity with additional methodologies like sales lift, foot traffic, and attention
• Direct experience with research services like Nielsen, Upwave, Dynata, Kantar, Foursquare, Circana, Samba, and comScore
• Technical knowledge of campaign setup
• Strategic thinker with the ability to formulate innovative solutions to complex problems and stay ahead of industry trends
• Experience supporting advertisers, agencies, and sales/business development teams with campaign insight initiatives
• Exceptional verbal and written communication skills, plus expert-level Excel or Sheets skills and the ability to extract and manipulate data with a high degree of accuracy

In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. In addition to base salary, this role is eligible to participate in the Kargo Incentive Plan (KIP). Actual compensation may vary based on factors such as geographic location, work experience, education, and skills.

U.S Salary Range

$80,000—$90,000 USD

Our Laurels

• AdAge Best Places to Work
• ThinkLA Partner of the Year
• Built In Best Places to Work
• Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
• Martech Breakthrough Awards - Best Overall Adtech Company
• Digiday Media Awards Best Event
• Cynopsis Media Impact Awards-Best CTV Platform
• Martech Breakthrough Awards-CTV Innovation
• Adweek Media Plan of the Year Awards - Best Use of Insights

Follow Our Lead

• Big Picture: kargo.com
• The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment.

Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.