Enterprise Pre-sales Consultant - CPaaS
MBR Partners
Enterprise Presales Consultant
MBR Partners is currently working with a global provider of AI-driven digital solutions and platforms that help communication service providers and enterprises drive digital transformation, enhance customer experience, unlock new revenue streams, and simplify operations across 100+ countries.
Role Overview:
We are looking for an Enterprise Presales Consultant with strong telecom domain knowledge to support enterprise sales engagements for CPaaS (Communication Platform as a Service) and Network API / Network-as-a-Service offerings. The role bridges sales, product, and engineering, translating enterprise business needs into technically sound and commercially viable solutions. The candidate will play a key role across the end-to-end presales cycle, from customer discovery to solution design, BoQ preparation, and deal closure support.
Key Responsibilities:
Presales & Solutioning
- Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings
- Engage with enterprise customers to understand business requirements, use cases, and technical expectations
- Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints
- Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation use cases
- Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to enterprise and partner ecosystems
Customer Interaction & Stakeholder Management
Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions
Build strong enterprise customer relationships and maintain effective working connections with CXOs, IT heads, and digital teams
Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment
Commercials & BoQ
Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals
Assist in proposal responses, including technical sections of RFPs/RFIs
Product & Market Feedback
Provide structured feedback from enterprise engagements to product teams for feature enhancements and roadmap inputs
Track market trends, enterprise requirements, and competitor offerings in CPaaS and Network API domains
Required Skills & Experience:
Qualifications
Bachelor's degree in Engineering (Telecom / IT / Computer Science) or equivalent
MBA or business exposure is a plus
Experience working with Tier-1 operators, CPaaS providers, or enterprise digital platforms is preferred
Domain & Technical
8+ years of experience in enterprise presales/solution consulting within the telecom or digital communications domain
Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows
Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration models
Familiarity with Network APIs / NaaS concepts is highly desirable
Presales & Commercial
Proven experience handling enterprise presales cycles, from discovery to deal support
Hands-on experience in BoQ preparation, solution costing, and proposal support
Strong exposure to customer interactions, requirement workshops, demos, and solution walkthroughs
Soft Skills
Excellent communication and presentation skills with the ability to explain complex solutions in simple business terms
Strong enterprise connect and relationship-building capability
Ability to work in cross-functional teams and manage multiple opportunities in parallel
High ownership mindset with attention to detail and execution discipline
Disclaimer: Please ignore any references to salary, as the clients will pay according to the individual needs of an applicant.
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