Program Coordinator

Program Coordinator

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

WHY YOU'LL LOVE WORKING HERE:

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.

WAGE RANGE: $58,000 - $63,000/annually

JOB SUMMARY: Catholic Charities is seeking a self-motivated, compassionate, trauma-informed, and culturally aware individual to serve as a Program Coordinator at its Wilder Day Treatment Center.

The Program Coordinator is responsible for developing and maintaining program processes developed in conjunction with program leaders. This role coordinates and delivers employee training and skill development initiatives to support these processes. This role provides guidance, coaching, and feedback to support professional growth and consistent application of organizational standards and practices.

Working in collaboration with employees and leadership, the Program Coordinator supports implementation and continuous improvement of training efforts. This position requires adaptability, collaboration, and the ability to help employees navigate new processes and expectations while promoting engagement and continuous improvement.

ESSENTIAL FUNCTIONS

1. Develops and maintains program processes in conjunction with Program Leadership
2. Develops and implements training and support strategies that align with organizational values, operational standards, and performance expectations.
3. Assists in the coordination and facilitation of onsite new employee orientation and onboarding programs to ensure employees are prepared to perform their roles effectively.
4. Coordinates with supervisors and leadership to deliver employee training and skill-building.
5. With collaboration with leadership and staff, assesses program needs, changes in policies, procedures, and evaluate and recommend improvements to training content, workflows, and work processes etc.
6. Promotes continuous improvement by building effective working relationships within the program and across the organization with similar programs.
7. May facilitate required recertification or refresher training to maintain compliance and competency standards.
8. Provide mentoring, coaching, and guidance to support employee performance and professional growth.
9. Assist employees in resolving questions related to job duties, processes, and expectations.

Other duties as assigned

QUALIFICATIONS/TECHNICAL EXPERTISE

• High School Degree or equivalent required.
• Degree in the Human Services field preferred
• 3- 5 years relevant experience required.
• Experience in a milieu therapy setting preferred for work at Day Treatment.
• Experience championing a change process/effort
• Experience with coaching, engaging, and supervising direct service provider staff preferred.
• Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.

PHYSICAL REQUIREMENTS:

CPR - Yes

Driving - No

Operating specialized machinery (additional assessment may be required) - No

Walking or standing > 2 hours/shift - Yes

Lifting up to 25lbs without assistance - No

Lifting up to 50lbs without assistance - No

Physically restraining clients - Yes

Catholic Charities is an equal opportunity employer.

Job Description Updated: 8/25/2026

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.