Field Operations Manager

Job Type: Regular Work Location: Detroit, MI 48242 Overview: 2020 Companies is hiring a Field Operations Manager! The Field Operations Manager is a people-first leader responsible for coaching, developing, and motivating a team of Brand Ambassadors across an assigned territory. This role drives performance through hands-on field leadership, operational excellence, and strategic execution of retail programs. Success in this position comes from building strong relationships, developing talent, analyzing performance metrics, and partnering with retail and client stakeholders to deliver exceptional results. The ideal candidate is a proactive leader who thrives in a fast-paced environment and is passionate about driving team success, elevating customer experience, and achieving business objectives.What We OfferReceive a competitive salary of $60,000, paid weeklyAlso, eligible for monthly bonus incentiveWork remotely, travel to markets as neededNext day pay on demand with DailyPayEligible for medical, dental, and vision benefitsEligible for 401k with company matchingScholarship opportunitiesEmployee Assistance ProgramPaid Time OffPaid HolidaysWhy You'll Love This RoleThis position offers the opportunity to directly influence field performance and customer engagement by leading a dynamic team of Brand Ambassadors to represent a nationally recognized premium tobacco brand. The Field Operations Manager plays a critical role in developing talent, driving execution excellence, and partnering with both retail and client stakeholders to deliver measurable business results in a fast-paced, field-focused environment.Job DescriptionRecruit, onboard, train, coach, and develop Brand AmbassadorsConduct regular field visits, ride-alongs, and performance evaluationsMonitor and analyze performance metrics, identifying opportunities for improvementImplement coaching plans and corrective actions to drive resultsEnsure compliance with all company policies, client requirements, tobacco marketing regulations, and age-verification standardsManage territory coverage, scheduling, and workforce deploymentAudit field execution and reporting for accuracy, quality, and consistencyBuild and maintain positive relationships with retail partners and store managementResolve field challenges and provide operational support to team membersCommunicate performance updates, trends, and recommendations to leadershipSupport special events, market activations, and strategic initiatives as neededQualificationsBachelor's degree preferred; equivalent work experience consideredMinimum of 3 years of experience in field management, retail operations, sales leadership, or a related roleProven ability to coach, motivate, and develop field-based teamsStrong leadership, organizational, and problem-solving skillsExcellent verbal and written communication abilitiesProficiency with reporting tools, performance tracking, and Microsoft Office applicationsAbility to travel extensively throughout an assigned territoryValid driver's license, reliable transportation, and ability to meet travel requirementsWhat You Can Expect From 2020 CompaniesWe welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.2020's CommitmentWe are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.WHO WE ARE2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.WHAT WE DOWhether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success. Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.WHERE WE DO ITWe train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.HOW DO WE DO ITTo guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients' businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients' goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.WHAT YOU CAN EXPECT FROM 2020 COMPANIESWe welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.2020 COMPANIES' COMMITMENTWe are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.J-18808-Ljbffr 2020 Companies, Inc.