Production Operations (ProdOps) Engineer

Title: Production Operations (ProdOps) Engineer Location: Bethesda, MD Onsite: Expected to go onsite (into a SCIF) 5 days per week Clearance: TS/SCI MUST have an Active TS/SCI clearance and be willing to get a CI Poly If you do NOT have a US Citizenship or a Security Clearance issued by a US Government Customer, we will likely not get back to you. It is a REQUIREMENT of the job. About the company Black Cape is a unique technology company with a focus on full-stack web applications, advanced data analysis tools, and integrating AI/ML capabilities for federal government customers. Our core team is an impressive group of engineers with exceptional leadership at the helm, and we support many programs and agencies as both a prime and a subcontractor. Position Objectives Operate and maintain a mission‑critical cloud based system in multiple environments. Monitor the state of services and systems used globally, resolving outages and problems as they arise and escalating when necessary. Deploy the latest code and security updates to cloud‑based systems. Make system changes to ensure all configurations work in a clustered deployment environment. Provide recommendations and a pathway on how to scale each component of a given technology, e.g., how to scale processing and storage across a complex technology product. Support the engineering team in benchmarking components of the system. Positions available across all shifts (1st, 2nd, and 3rd); flexibility is highly preferred to support 24/7 operations including weekends and holidays. Required Technical Skills (Must Haves) TS/SCI clearance and ability to get Privileged User Access (PUA) on customer systems. Ability to go onsite up to 5 days a week to customer sites and work extended hours as necessary. Experience working in classified environments; awareness of technical limitations within those systems and environments. Familiarity and experience negotiating complex accreditation and security requirements. Strong preference for candidates with a demonstrated experience of the accreditation and RMF process. Experience operating and maintaining systems deployed to Linux‑based environments. Experience with cloud environments including AWS , OpenShift , or Kubernetes. Experience with cloud provisioning tools such as Helm or AWS CloudFormation. Strong communication skills and the ability to work with multiple teams to accomplish mission goals. Must have an active Security+ or CISSP certificate and one technical certificate such as CKAD or an AWS certification. Preferred Technical Skills (Nice to Haves) Experience with configuration management tools such as Ansible or Salt Stack. Experience with CI/CD tools such as Jenkins or GitLab CI. Experience with Python and bash scripting to automate tasks. Experience working with S3 compliant data stores (AWS S3, Azure Blob, MinIO). Experience working with document storage solutions (Elasticsearch, Mongo). Experience working with streaming data and automation systems such as Kafka, NiFi, RabbitMQ, or similar. Experience with designing highly scalable, fail‑safe, cloud native systems to support data processing pipelines. Great Benefits | 401K | Competitive Salary | Generous Time Off | Exceptional Team‑Building & Fun Company Events | Mentorship & Professional Development Programs | Tuition Reimbursement | Parental Leave #J-18808-Ljbffr Black Cape