HR Business Partner - Maryland

Human Resources Business Partner

The Human Resources Business Partner is responsible for providing strategic guidance, operational support, and expert consultation to leaders and team members across the organization. This role plays a critical part in aligning HR initiatives with business objectives by driving talent development, supporting workforce planning, and ensuring consistent application of policies, procedures, and best practices. Your ability to influence leadership decisions, manage complex employee relations matters, and champion a culture of engagement directly contributes to organizational performance and long‑term success. By serving as a trusted advisor, fostering strong cross‑departmental partnerships, and ensuring HR programs support both team member growth and business needs, you help reinforce Live! Casino & Hotel's commitment to excellence in service and operations.

The HRBP will be expected to be a one-stop-shop for most HR matters.

• Strategic Partner:
  • Adjusting HR strategies to respond to changing need
  • Identifying new business strategies
  • Identifying talent issues before they affect the business
  • Developing the next generation of leaders
  • Prioritizing across HR needs
  • Identifying critical HR metrics
  • Review and critique Performance Reviews for content, assist with ratings and help managers craft constructive feedback to team members.
  • Interview finalists for management roles for appropriate backgrounds to ensure capabilities are there.
  • Collaborate with the recruitment team to craft job descriptions and identify staffing requirements.
• Operations:
  • Assessing employee attitudes
  • Communicating organizational culture to team members
  • Communicating policies and procedures to team members
  • Ensuring HR programs are aligned with our company culture
  • Keeping the managers and team members updated on HR initiatives
  • Tracking trends in employee behavior
  • Attend appropriate pre-shift and departmental meetings to represent the company on philosophy and practices.
  • Coordinate, enter, and manage employee file information (electronic and hard copy).
  • Review exit interviews and summarize to assist management in Retention & Recognition strategies.
  • Investigate, respond to, and/or route payroll questions and disputes.
• Team Member Mediator:
  • Managing conflict between team members
  • Investigate employee relations issues in order to coach management in appropriate disciplinary actions.
  • Responding to organizational changes
  • Managing competing and complex personalities in the organization
  • Resolving political problems in the execution of department objectives.
  • Review files to respond to Employment verification requests.
• Emergency Responder:
  • Quickly responding to complaints
  • Preparing for different situations
  • Quickly responding to line manager questions
  • Responding to team member needs
  • Responding to manager needs

Must be proficient with all Microsoft software products. Experience using Kronos Workforce preferred. Ability to:

• Analyze and interpret operation results.
• Solve complex problems.
• Perform assigned duties under pressure and in an interruptive environment
• Flexible work schedule.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Initiative and resilience in dealing with the items above. They will also need to show judgment in escalating matters up the HR chain of command, when appropriate.

Qualifications

Must-Haves:

• Bachelor's degree preferred in Human Resource Management or related field; PHR or SPHR preferred. MS or MBA preferred.
• Five (5) to Seven (7) years of experience in human resources including generalist experience inclusive of staffing/recruitment, benefits administration, employee relations and training and development, or related field.
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.

Physical Requirements:

• Casino is over 300,000 square feet and requires the ability and energy to move about it with a sense of urgency.
• 5% Standing
• 25% Walking
• 50% Keyboarding
• 70% Sitting
• Use of going up and down 31 stairs multiple times per day and elevators
• 24/7 operation requiring extended hours and the ability and willingness to meet the team members' schedules when handling matters scheduling, team member relations, and staffing.

What We Offer

Perks We Offer You:

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.