General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
Annual
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
Annual
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Boynton Beach, FL vacancy
$75k
...Partners, Inc. is an award-winning Florida-based Food & Beverage Management Company specializing in HOA communities, resorts, marinas, and... ...and Jacksonville, FL We're looking for experienced Assistant General Managers to support daily operations and help drive service...SuggestedEvolving Solution Services
Boynton Beach, FL2 days ago- ...The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while...Suggested
Hilton Garden Inn Florence Cincinnati Airport South
Delray Beach, FL2 days ago $22.5 per hour
...Assistant General Manager At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit...SuggestedHourly payLocal areaShift workNight shiftWeekend workCAVA
Delray Beach, FL2 days ago- ...An independent fast-food restaurant in Delray Beach is seeking a General Manager to oversee restaurant operations. Responsibilities include ensuring quality service, collaborating with leadership, and developing a team of managers. Ideal candidates will have previous leadership...SuggestedFull time
McDonald's
Delray Beach, FL1 day ago - Peachtree Group Hospitality Management is seeking an Assistant General Manager in Delray Beach, Florida. The successful candidate will ensure efficient operations of the Front Desk, Housekeeping, and Engineering Departments, providing all guests with quality service and...Suggested
- ...with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards...Temporary workFlexible hoursShift work
McDonald's
Boynton Beach, FL2 days ago - ...certification and training provided High-energy atmosphere Career growth opportunities Continuing education opportunities Employment Type: General Manager Are you looking for an opportunity to make a difference in the lives of others through health and wellness? Also, an...
Stretch Zone
Boynton Beach, FL1 day ago - ...General Manager - Run on Good Vibes & Great Coffee! Location: In-Person | Company: Patel Management (Dunkin' Franchisee) Let's be real: At Dunkin', we don't just pour coffee-we spark the energy that fuels our community's day. Here at Patel Management, we believe that a...Casual workWorldwideFlexible hoursWeekend workDay shiftAfternoon shift
Dunkin'
Boynton Beach, FL1 day ago $65k - $70k
...and hits business objectives. Responsibilities Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants. Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone...Daily paidFull timePart timeDormont Manufacturing Company
Boynton Beach, FL4 days ago- ...opportunity to join a thriving and ever-growing brand in this industry. PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS: As a General Manager at Pura Vida Miami, your role encompasses a broad spectrum of duties pivotal to the operational success of our brand. The...Shift work
Pura Vida Miami
Delray Beach, FL5 days ago - ...Join to apply for the General Manager role at McDonald's . This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee will be your employer, not McDonald’s USA. McDonald’s USA has no control...Full timeFlexible hoursShift work
McDonald's
Delray Beach, FL1 day ago - ...by a cutting‑edge wine and spirits program, and using local farmers and purveyors to highlight the regions finest ingredients. General Manager Our Ideal Candidate is: A detail‑oriented Hospitality leader who will be a hands‑on mentor in the dining room with the ability...Local area
The Mina Group LLC
Delray Beach, FL1 day ago - ...individuals that want to help improve the lives of others through health, fitness and community! Is that you? Apply today! The General Manager is responsible for overseeing all aspects of studio operations, sales performance, and team leadership to ensure the highest...Hourly payTemporary workWork at officeFlexible hoursShift workAfternoon shift
Spartan Fitness Llc
Delray Beach, FL5 days ago - ...employees who are trained and developed properly. Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers Actively participates in Local Restaurant Marketing in local trade area. Implements and promotes all...Local areaImmediate startShift work
Firehouse Subs
Delray Beach, FL1 day ago $50k - $75k
General Manager (gm) Compensation / Perks: $50,000 to $75,000 Annually Commission, Bonus and Profit Sharing Healthcare/Dental/Vision Paid In-house stretching certification and training provided High-energy atmosphere Career growth opportunities Continuing education...- Join to apply for the General Manager role at McDonald's . This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee will be your employer, not McDonald’s USA. McDonald’s USA has no control...Full timeFlexible hoursShift work
- ...us in our mission to change the hospitality industry, forever. The Role: We are seeking a passionate and experienced Assistant General Manager to join our vibrant team and play a pivotal role in creating unforgettable guest experiences. We celebrate authentic cuisine with...Contract workLocal area
The Indigo Road Hospitality Group
West Palm Beach, FL2 days ago - ...Responsibilities The Assistant General Manager (AGM) will be responsible for assisting in the day‑to‑day activities related to building operations, tenant relations, and financial management. This is an excellent opportunity to join a dynamic team and contribute to the...Work at officeLocal area
Related Company
Boca Raton, FL2 days ago - ...The Indigo Road Hospitality Group in West Palm Beach, FL is seeking an Assistant General Manager to lead daily restaurant operations and guest experiences. You will collaborate with the Restaurant General Manager, drive staff development, manage finances, inventory, and...
Indaco West Palm
West Palm Beach, FL5 days ago - ...As an Assistant General Manager with Blaze Pizza, you will be part of a franchise organization that will provide you with plenty of new challenges and career opportunities! We have a friendly and supportive company culture with a firm commitment to teamwork, training...Flexible hoursShift workNight shift
Blaze Pizza
Boca Raton, FL3 days ago - ...Home2 Suites West Palm Beach Airport is an EEO Employer - M/F/Disability/Protected Veteran Status The Assistant General Manager is responsible for managing all guest service operations while supporting the General Manager in providing overall leadership in the...Work at officeShift workNight shift
Vista Host
West Palm Beach, FL4 days ago - ...We want to meet you. Come join us in our mission to change the hospitality industry, forever. THE ROLE A successful Restaurant General Manager will have 5+ years experience managing high-volume restaurants (200 - 300 covers) in an upscale food focused environment. You are...Contract workLocal area
The Indigo Road Hospitality Group
West Palm Beach, FL4 days ago - ...An established industry player is seeking a General Manager to lead its franchise location in West Palm Beach. This pivotal role involves driving sales, managing employee performance, and ensuring compliance with company standards. The ideal candidate will have a strong...
Checkers & Rally’s Drive-In Restaurants
West Palm Beach, FL3 days ago - ...A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible...All shifts
Ontario Trillium Foundation
West Palm Beach, FL4 days ago - ...while working. Employee Discounts Closed on Sundays Key Responsibilities Provides support to the Directors in the following: Leads and manages daily restaurant operations during assigned day-parts to ensure excellence in service, cleanliness, quality, and safety. Coaches...Local areaFlexible hours
Workstream
Delray Beach, FL4 days ago $210k
...General Manager / Chief Operating Officer Boca Raton, FL About Royal Palm Yacht & Country Club Royal Palm Yacht & Country Club (RPYCC) was established in 1959 and has a reputation for a personalized, family‑centric club experience in a smaller setting than many mega‑clubs...Full timeSeasonal workH2bBoardRoom Magazine
Boca Raton, FL3 days ago$110k - $160k
...changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is...Local areaFlexible hoursShift workRemix
West Palm Beach, FL5 days ago- ...Lead the Way as General Manager at Sanctuary FL Boca Raton - Powerline! Sanctuary Medicinals in Boca Raton - Powerline, FL is looking for a General Manager cannabis dispensary to join our strong team. Our ideal candidate is self-driven, ambitious, and reliable. The...
Sanctuary Medicinals
Boca Raton, FL5 days ago - ...Responsibilities The General Manager (GM) will be responsible for managing the overall property operation, financial performance, reporting, and tenant relationships. The GM must dictate the direction of the asset by understanding and managing owner and tenant requirements...For contractorsLocal area
Related Company
Boca Raton, FL5 days ago - ...class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About The Role The General Manager serves as the leader of their single Barry's studio, and is responsible for overall operation, client experience, people...Full timeLocal areaRemote workShift workWeekend workAfternoon shiftEarly shift
Barry's Iberia
Boca Raton, FL5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
Related searches
- general manager mine Boynton Beach, FL
- mcdonald general manager Boynton Beach, FL
- general manager fast food Boynton Beach, FL
- general manager aviation Boynton Beach, FL
- hvac general manager Boynton Beach, FL
- general manager Boynton Beach, FL
- general manager fitness Boynton Beach, FL
- general manager caribbean
- dog daycare general manager
- general motors supervisor