Broker Services Team Lead: Coaching & Ops Excellence
American International Group
American International Group in Atlanta is seeking a Broker Services Team Leader to oversee day-to-day operations of the Broker Services Contact Center and to coach a team of representatives serving insurance brokers and internal partners. The role drives service level attainment, quality, and continuous improvement across cross-functional partners. The ideal candidate will lead performance reviews, monitor metrics, support staffing, and promote a customer-focused culture. #J-18808-Ljbffr American International Group
Vacancy posted 1 day ago
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