AI Senior Business System Consultant

Job Description

Job Description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

As part of AbbVie’s Business Technology Solutions (BTS) team, R&D Global Therapeutics is dedicated to building and deploying scalable, business-driven Artificial Intelligence (AI) Applications. We are seeking an innovative and highly skilled AI Senior Business Systems Consultant, to lead the strategy and execution of automation initiatives, with an emphasis on AI safety solutions.  

In this role, you will manage the deployment of both AI and traditional products and solutions. You will work closely with data scientists, engineers, and business stakeholders to identify, select, and consult on the appropriate AI technologies to be deployed. Proactively seeks out strategic business opportunities with high-level business unit executives. Provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, and effective business use of information systems for a business area. Analyze business processes; elicit, analyze, and document business requirements; identify alternative solutions, assess feasibility, and make recommendations typically seeking to exploit and leverage new or existing technology components. Translate business requirements into functional requirements; perform data and process modeling; manage change; and lead, coordinate/perform testing, verification, and validation of requirements.​ 

Responsibilities: 

• Work with senior business unit clients to understand specific business processes, business drivers, and business strategy across multiple functions; Personally, or through indirect team management identify, prioritize and communicate resulting needs and opportunities for business process improvement that can be enabled via technology; Use consulting skills and expertise to translate business requirements to BTS and functional requirements to the domain.  
• Investigate and understand capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigate available technologies applied to this business area in industry; identify information required to support the business strategy and lead the development of appropriate information management strategies and developing them as an integrated part of the business strategy.  
• Define needed human and technology capabilities contributing to and helping to build necessary training. Mentor, Identify, communicate, and actively participate in opportunities to improve process and/or technology. These may include business process outsourcing, application development, or adopting business process management (BPM) practices.  
• Accountable for the creation and further refinement of project requirements and for BTO Demand initiation and coordination.  Anticipate project/program risks, define mitigation plans, and work with teams to implement. Working with business partners and BTO management, responsible for resolving changes to scope, issues, and risks that will affect multiple and/or large-scale projects/programs.  
• Simultaneously consider objectives of multiple functions. Measure performance to ensure the project is progressing as compared to original plan and budget. Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business need and the information upon which the business justification and prioritization decisions are made. Understand and execute AbbVie's vision, goals and strategies and use this understanding to broker services.  
• As an individual contributor adeptly navigate cross-functional and highly matrixed teams through indirect authority. Has defined authority and responsibility for a significant area of work, including technical, financial, and quality aspects, and delegate assignments across multiple and/or large-scale projects/programs. Accountable for actions and decisions taken by self and project teams.  
• Anticipate and respond to current and emerging business needs and evaluate alternative IT solutions using standard information systems methodologies and best practices. Determine necessary resources to ensure program and business needs are addressed through proactive priority management with business leaders. Manage, motivate, and mentor cross-functional and enterprise project teams. Work with governance bodies to ensure alignment.  
• Build collaborative relationships and effectively interact frequently with business and/or technology senior leaders. Act as a liaison and business process expert to IT organizations to ensure successful implementation. Serve as a source of information to the service organizations on the business drivers, processes, and organization structure and dynamics of multiple business areas. Subject matter expert in their technology and/or functional domain.  
• Interact well with diverse groups within function and maintain strong working relationships with internal and external collaborators. Consistently demonstrate AbbVie's Ways of Working and Leadership Attributes including an enterprise mindset and people leadership. Serve as a mentor to develop and recognize talent. Ability to communicate problems in terms that are understandable to BTS Leadership and end users at all levels.

Required:

• Bachelor's Degree with 8 years of experience; Master's Degree with 7 years of experience; PhD with 3 years of experience.  
• 3+ years of experience as a Business Analyst, or similar role in a technical environment or product management.  
• Strong leadership and team management abilities, with experience leading cross-functional teams. 
• Excellent communication and interpersonal skills.  
• Proven track record of managing the development and launch of successful software products. 
• Knowledge of software development best practices.  
• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).   
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively. 

Preferred: 

• ​ Understanding of Large Language Models, Generative AI, traditional AI and how to apply them and select for best fit.  
• ​Experience working in the Life Sciences industry.  
• ​Experience with GxP validated systems​.  
• Technical Writing Skills  

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),  medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.  

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US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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