EVS Director - Pennsylvania Hospital

Aramark Healthcare+ is proud to begin a multi-year partnership with the University of Pennsylvania Health System (UPHS) in early 2026, supporting food services, environmental services, patient transport, and call center operations across its seven-hospital, 4,000-bed system. This collaboration—Aramark’s largest U.S. healthcare contract—will leverage advanced technologies including AI-driven meal planning, robotics, and mobile platforms to enhance patient and staff experiences. Join us as we help transform healthcare hospitality through innovation, service excellence, and meaningful impact.

The Environmental Services Director at Pennsylvania Hospital , is responsible for overseeing the development and execution of all facility solutions to ensure all health and safety standards are met. Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. Responsible for servicing and/or maintaining a physical location or site to client specifications.

Job Responsibilities

• Plans, controls, and directs all cleaning, sanitizing, and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives, and customer needs

Leadership

• Overall ownership and accountability for operational management and financial performance of the unit
• Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers
• Coach employees by creating a shared understanding of what needs to be achieved and how it will be accomplished
• Reward and recognize employees
• Identify and engage top talent; develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards across all operations

Client Relationship

• Establish and maintain effective client and customer rapport to support a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for excellent customer service
• Facilitate and support new business and retention activities
• Develop programs (facilities, custodial, energy, grounds, or maintenance) to meet client and customer requirements

Financial Performance

• Build revenue and manage budgets, including cost controls related to labor, supplies, and inventory
• Ensure completion and maintenance of financial statements for the department
• Maintain oversight and accountability for meeting client and company financial targets
• Adopt Aramark processes and systems; eliminate custom/manual reporting
• Understand performance metrics, data trends, and inventory patterns; educate teams on key drivers to improve margins

Productivity

• Implement and maintain the GM agenda for labor and total quality management requirements
• Drive value through efficient operations, cost controls, and profit management
• Ensure consistent application of Aramark operating standards and processes (Operational Excellence), with a focus on sustainability, energy reduction, and labor productivity

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 3 years of experience in healthcare environmental services
• Requires up to 2 years of experience in a management or supervisory role preferred
• Requires a bachelor's degree or equivalent experience
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers