Operations Supervisor - Distribution

Operations Supervisor – 2nd Shift (Fontana, CA) Company: DHL Supply Chain Location: Fontana, CA Position: Operations Supervisor Shift: 2nd Shift | 12:00 PM – 9:00 PM Schedule: Monday – Friday (flexibility required based on operational demand) Role Overview DHL Supply Chain is hiring an experienced Operations Supervisor to support our Fontana, CA operations on 2nd shift (12:00 PM – 9:00 PM). This role is responsible for supervising daily warehouse activities, leading hourly associates, and ensuring safe, efficient, and high quality operations in a fast paced logistics environment. The Operations Supervisor serves as a hands‑on leader, driving productivity, supporting employee engagement, and ensuring DHL performance standards are met for our customers. Key Responsibilities Supervise daily warehouse operations during 2nd shift at the Fontana site Lead, coach, and motivate hourly associates to meet productivity, quality, and safety expectations Ensure compliance with all DHL safety policies, OSHA standards, and site‑specific procedures Conduct daily shift start‑up meetings and communicate operational priorities Monitor labor performance and adjust staffing plans to align with workload demands Track and report KPIs related to productivity, quality, attendance, and safety Address operational issues in real time and elevate as needed Support continuous improvement initiatives to enhance efficiency and performance Enforce company policies consistently while promoting a positive work culture Collaborate with Operations Managers, HR, and support teams to meet site objectives Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement; provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork Qualifications Bachelor's Degree 1–3 years of supervisory experience, preferably in a warehouse, distribution, or logistics environment Strong leadership, communication, and organizational skills Ability to manage multiple priorities in a high‑volume, time‑sensitive operation Working knowledge of warehouse management systems and Microsoft Office tools Flexibility to support extended hours, peak seasons, weekends, or schedule changes as needed Previous experience in a 3PL or high‑volume distribution center Background in labor management, productivity tracking, and KPI execution Lean, Six Sigma, or continuous improvement exposure 1+ years operations experience in a lead/supervisor/management role, preferred 1+ years logistics industry experience, preferred Staff management, workload planning, objective setting and organizational skills, preferred Salary Operational Supervisor role has a national salary range of $62,500 - $70,000. For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000. Benefits Work for a global logistics leader with a strong presence in the Inland Empire Opportunities for career progression and leadership development Collaborative team environment focused on safety, respect, and accountability Competitive pay, benefits, and recognition programs DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy Equal Opportunity Employer DHL Supply Chain is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Our Organization is an equal opportunity employer. #J-18808-Ljbffr