Employee Relations Specialist

Employee Relations Specialist (Temp to Perm)

Location: College Point, NY

Employment Type: Temp-to-Perm

Schedule: Full-Time, Onsite

Hourly Rate: $37/hour

Job Description

We are seeking an experienced Employee Relations Specialist for a temp-to-perm opportunity in College Point, NY. This position will support a positive, respectful, and productive workplace by partnering with managers and employees on employee relations matters, workplace concerns, performance issues, and organizational policies.

The ideal candidate will have hands-on experience with employee relations, workplace investigations, performance management, corrective action, and conflict resolution. Experience supporting employees in a unionized environment is strongly preferred.

Responsibilities

• Serve as a primary point of contact for managers regarding employee relations matters, workplace concerns, and organizational policies.
• Provide guidance and coaching to managers regarding performance management, corrective action, attendance, workplace conduct, and conflict resolution.
• Conduct or assist with workplace investigations involving employee conduct, harassment, discrimination, retaliation, and policy violations.
• Maintain accurate and confidential documentation related to employee relations cases and investigations.
• Train and assist managers with performance improvement plans, disciplinary actions, and corrective measures.
• Support conflict resolution and mediation efforts to effectively address workplace issues.
• Help ensure employee relations practices are applied consistently and fairly and comply with applicable employment laws and organizational policies.
• Identify recurring employee relations trends and recommend improvements to policies, practices, training, and workplace culture.
• Provide training and education to managers and employees regarding workplace policies, professional conduct, performance expectations, and employee relations practices.
• Maintain knowledge of applicable federal, state, and local employment laws and HR best practices.
• Collaborate with HR leadership and other departments on sensitive or complex employee matters.
• Maintain strict confidentiality and sound judgment when handling sensitive employee information.
• Perform additional HR-related responsibilities as needed.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Industrial or Labor Relations, Organizational Psychology, or a related field.
• 3+ years of experience in employee relations, human resources, or a related HR function.
• Experience handling employee complaints, workplace investigations, performance management, and conflict resolution.
• Experience working in a unionized environment, including familiarity with collective bargaining agreements, grievance procedures, and labor relations practices, is strongly preferred.
• Strong understanding of employment practices, HR policies, and employee relations principles.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to handle sensitive matters professionally and confidentially.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

Equal Opportunity Employer/Veterans/Disabled

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