Corporate Internal Communications - Vice President

Job Description

Join a communications team that helps employees across finance and audit stay informed, engaged, and aligned on priorities that matter. In this role, you’ll partner closely with senior leaders to translate strategy into clear, timely messages—especially during moments of change—so people understand how their work supports customers, clients, shareholders, and communities.

As a Vice President, Internal Communications in Corporate Communications, you will support internal communications for the Office of the Chief Financial Officer and Internal Audit. You’ll advise senior leaders, craft narratives that make complex work easy to understand, and deliver communications that build clarity, trust, and engagement. You’ll collaborate with Human Resources and cross-functional partners, including Finance & Business Management (F&BM) , to help strengthen an inclusive and collaborative culture. This is an individual contributor role with matrix leadership on project teams as needed.

Job Responsibilities:

• Serve as a trusted advisor to senior leaders, providing counsel on communication best practices and change management.
• Contribute to developing internal communications strategies that align with business goals, and implement those strategies.
• Learn and use key internal communications channels, including broadcast email, intranet, Microsoft Teams communities, town halls and leadership offsites.
• Champion the use of large language models to enhance communications and deliver innovative, efficient solutions at scale.
• Collaborate with key internal partners – including other Communications teams, Business Management and Human Resources – to effectively support the two organizations.
• Measure and track key metrics – including employee opinion survey scores and channel engagement rates – to monitor results and identify areas for improvement.  

Required Qualifications, Capabilities, and Skills: 

• 6+ years of demonstrated experience in internal communications within a large corporate setting
• Strategic communication: Ability to contribute to cohesive and effective communication strategies that resonate with key audiences. Exceptional writing, editing and verbal communication skills, with the executive presence needed to influence and counsel senior stakeholders.
• Storytelling expertise: Demonstrated ability to simplify complex topics and develop narratives that support business goals.
• Generative AI skills: Knowledge of best practices for leveraging large language models for human-in-the-loop content creation and brainstorming.
• Project management: Excellent organizational skills, adept at managing multiple high-priority initiatives in a fast-paced environment.
• High level of professionalism, integrity and accountability.

Preferred Qualifications, Capabilities, and Skills:

• Experience supporting communications for finance, audit, risk, or other corporate functions.
• Experience designing and executing change communications for organizational or strategic transformation.
• Familiarity with measuring and improving internal channel performance (e.g., engagement, reach, sentiment).
• Experience coordinating leadership events (e.g., town halls, offsites) end-to-end.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.