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Remote Call Center Team Lead: Coaching & Performance

ReqRoute Inc

A leading staffing company is seeking an experienced Call Center TeamLead to manage a team of agents in delivering exceptional customer service. The role involves performance management, training, and ensuring adherence to quality standards. Candidates should have 2-3 years of call center experience, including a supervisory role, and possess strong leadership and problem-solving skills. This is a remote contract position offering competitive pay. #J-18808-Ljbffr

Vacancy posted 4 days ago
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