Remote Call Center Team Lead: Coaching & Performance
ReqRoute Inc
A leading staffing company is seeking an experienced Call Center TeamLead to manage a team of agents in delivering exceptional customer service. The role involves performance management, training, and ensuring adherence to quality standards. Candidates should have 2-3 years of call center experience, including a supervisory role, and possess strong leadership and problem-solving skills. This is a remote contract position offering competitive pay. #J-18808-Ljbffr
- ...Call Center Team Lead, Member Services - Archimedes SPBM Location... ...Type Full-Time Remote No Company Archimedes... ...Supervisor in managing the performance of the call center to meet... ...Assists in the training and coaching of call center staff in...Remote workPerformanceFull time
- ...Supervisor MCI is a leading Business Process... .... While your team operates the phone... ...expertise. As the team coach and leader, you... ...responsible for the performance and success of... ...within a complex call center environment. The Customer... ...Manage remote employees as needed...Remote workPerformanceFull timeTemporary workWork experience placementCasual workWork at officeLocal area
- ...Overview MCI is a leading Business Process Outsourcing... ...agents. As the team coach and leader, you will be... ...directly responsible for the performance and success of your... ...within a complex call center environment. The Customer... ...'s business Manage remote employees as needed....Remote workPerformanceFull timeTemporary workWork experience placementCasual workWork at officeLocal area
- ...actively pursuing your performance objectives, will... ...to the teams' success as well as... ...of team goals by coaching and developing both... ...The Virtual Center Manager will ensure... ...metrics that include call times, missed call... ...results. Will lead and facilitate meetings...Remote workPerformanceWork experience placementLocal areaFlexible hoursNight shift
- ...Team Lead Position MCI is one of the fastest-growing tech... ...the USA, with a strong call center footprint and operations... ...by both on-site and remote agents, leveraging advanced... ...key role in monitoring performance, delivering consistent coaching, and fostering an engaged...Remote workPerformanceFull timeTemporary workCasual workWork at officeLocal area
- ...USA, with a strong call center footprint and operations... ...both on-site and remote agents, leveraging... ..., industry-leading organization.... ...We are seeking a Team Lead who will provide... ...role in monitoring performance, delivering consistent coaching, and fostering an engaged...Remote workPerformanceFull timeTemporary workCasual workWork at officeLocal area
$18 - $20 per hour
...Call Center Lead – Only The Best Inc | Remote (Colorado) Crazy Shirts' mission is to create original... ..., trust, respect, and performance excellence, the company... ...levels are met and team morale remains high. Key... ...adjustments Provide peer coaching, reinforce training, and...Remote workPerformanceHourly payFull timeContract workShift work- ...Overview Team Coordinator, Call Center Operations Cobb EMC | Powering... ...and enjoys coaching others to success? Cobb... ...Operations to help lead our Member Care team... ...operations—guiding performance, resolving complex customer... ...the office, 4 days remote) Why Join Cobb EMC...Remote workPerformanceWork at officeMonday to FridayAfternoon shift
$23 - $25 per hour
...divh2Customer Support Team Lead/h2pInsight Global is seeking customer... ..., video-enabled contact center environment. This role is responsible... ...excellence through hands-on coaching, performance management, and real-time... ...and a positive culture in a remote environment/...Remote workPerformanceHourly payContract work$59.6k - $85.1k
...NY. location. Remote or hybrid work... ...Overview The Lead Client Services... ...Services Team of Account Managers... ...monitoring team performance (quantitative... ...purposes of learning, coaching, intervention... ...the Service Center in key... ...payroll and/or call center experience...Remote workPerformanceFull timeWork at officeLocal areaWorldwide- ...Infrastructure Team Lead Our mission is... ...-day reliability, performance, and continuous improvement... ...(Player/Coach) Provide day-to... ...connectivity, VPN/remote access, switching/... ...Maintain data center and private cloud... ...participate in on-call support as required...Remote workPerformanceWork at officeWork from homeFlexible hours2 days per week1 day per week
$32.7k - $46.7k
...Lead Call Center Representative - Arkansas Great companies need great teams to propel their operations. Join the group... ...leading by example, coaching and mentoring team... ...for team development, performance monitoring, and... ...required. This is a remote position based in Conway...Remote workPerformanceWork at officeMonday to FridayFlexible hoursShift work- ...Osmind is seeking a dedicated RCM Supervisor to lead our Benefit Verification team. This fully remote position requires expertise in handling... ...health. You will be responsible for coaching your team, managing performance, and ensuring high-quality output as you work...Remote workPerformance
- ...execution and evaluation of call center performance to include goals,... ...daily reports, daily coaching conference calls and... ...with Independence QA team to review and enhance... ...market review of leading call center vendors and... ...Wednesday & Thursday ) and remotely 2 days a week (Monday...Remote workPerformanceContract workWork experience placementWork at officeMonday to Friday2 days per week3 days per week
$70.5k - $87.5k
...manage its Litigation Support Team. This role involves accountability for team results, coaching specialists, and optimizing processes... ...at utilizing data to drive performance. Familiarity with tools such... ...$70,500 – $87,500, alongside remote work flexibility and a robust...Remote workPerformance- ...A company is looking for a Team Lead, Client Success Manager - Emerging Markets. Key Responsibilities Lead and develop a team of 2-3 Client Success Managers through coaching and performance feedback Manage a high-volume portfolio of emerging customers, focusing on retention...Remote workPerformance
- ...A leading remote outsourcing partner is seeking a Demands Team Lead to oversee its growing Demand Department. In this role... ...quality control on letters and coaching team members. Ideal candidates... ...the flexibility of remote work, performance bonuses, and professional development...Remote workPerformance
- ...Remote Medication Use Lead The Remote Medication Use Lead supports operational... ...role provides guidance to team members responsible for medication... ...and provides ongoing coaching to ensure consistent application... ...in monitoring operational performance metrics, productivity...Remote workPerformance
- ...provide leadership to a team of experienced... ...Responsibilities: Leading Teams Direct people... ...employees for quality, performance, and professional development... ...opportunities using coaching sessions, one-on-one... ...Experience managing hybrid/remote teams a plus ~ Must...Remote workPerformance
- ...Overview AI and Copilot Team Lead @ Microsoft 365 (Freelancer via Shakers) — Remote (Anywhere in the world). Join to apply... ...teams. Implement outcome-based performance metrics to align the team with... ...capabilities, with a talent for coaching and mentoring a globally dispersed...Remote workPerformanceFull timeFreelanceShift work
- ...Demands Team Lead We are looking for a Demands Team Lead to manage... ...control on demand letters, coach team members, and coordinate... ...Writers and Assistants, overseeing performance, workload, and training;... ...proven leadership experience in a remote setting, and familiarity with...Remote workPerformanceFull time
- ...Position Description This position leads a team of Centralized Commercial Credit Officers... ...principles and technologies to work performed. Works under limited supervision and in... ...leadership of the assigned Team through coaching and training to ensure consistency, quality...Remote workPerformanceWork experience placementWork at office
- ...Medical Coding - Team Lead page is loaded## Medical Coding - Team Leadlocations... .../mentorship, monitoring performance, and collaborating with... ...performance reviews, and provide coaching/support.* **Quality Assurance... ...and professionalism.Remote position for USA-based employeeHarris...Remote workPerformanceCasual workLocal area
- ...Medical Coding Team Lead Greenberg-Larraby, Inc. (GLI) is seeking an experienced Medical Coding Team Lead... ...coding processes. You will provide leadership, coaching, and technical expertise to support high performance and adherence to regulatory and industry-standard...Remote workPerformanceFull timeContract workImmediate start
$35.9k - $51.3k
...Call Center Team Lead Onsite, Washington, D.C. Great companies need great... ...will assist with training and coaching new agents, and becoming a... ...account histories, and performs data entry to maintain accurate... ...with no limited home or remote work opportunities. The pay...Remote workFull timeWork at officeWork from homeMonday to FridayFlexible hours- ...data. We're backed by leading investors and built by a team with deep experience in... ...guiding the team in meeting performance, quality, and compliance... .... This is a fully remote opportunity. What You'... ...file processing. Provide coaching, mentoring, and training...Remote workPerformanceTemporary work
- ...environment. If building a leading TPA and the prospect... .... About the role As a Team Lead at Reserv, you... ...better efficiencies and performance. You will serve a... ...from claims handling to coaching and feedback Be agile... ...experience managing in a remote environment Experience...Remote workPerformanceWork at officeFlexible hours
- ...Senior Case Team Lead Boston (Hybrid) or Brooklyn, NY (Hybrid)... ...designing analytical workplans, and coaching our junior team. Throughout... ...team members Monitors performance, provides timely & specific feedback... ...(for office-based/non-remote employees) ~ Medical, Dental...Remote workPerformanceTemporary workWork experience placementWork at officeHome office
$22 - $23 per hour
...Team Lead Denver, CO Tecovas is passionate about offering an... ...customer priorities. Administers performance appraisals, sets goals and... ...talent ~ Experienced in coaching, counseling & conflict resolution... ...of where we're headed. In a remote setting, interviewing at...Remote workPerformanceHourly payPart timeWeekend workAfternoon shift- ...Workers' Compensation Team Lead The Workers' Compensation Team Lead oversees daily operations... ...matter expert, provides leadership and coaching to team members, ensures regulatory... ...operational alignment, quality performance, and effective communication across departments...Remote workPerformance
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