Senior Inland Marine Technical Claims Specialist

Senior Inland Marine Technical Claims Specialist Argo Group is an underwriter of specialty insurance products in the property and casualty market. This position is fully in‑office and requires staff to work on‑site five days per week at one of our locations: Albany, Chicago, Houston, Los Angeles, Omaha, or Richmond (VA). Responsibilities Adjudicate highly complex inland marine claims involving significant exposure and technical difficulty, often with major impact on departmental outcomes. Conduct in‑depth investigation, analysis, and information gathering to resolve complex and undefined claim issues. Analyze policy language, endorsements, claim forms, client instructions, and supporting documentation to determine coverage applicability. Manage claims in litigation, ensuring appropriate strategy and resolution approach. Set, evaluate, and adjust reserves with consideration of policy wording and claim developments. Coordinate internal and external resources, including experts, TPAs, and vendors, to support claim resolution. Monitor and evaluate TPA performance for US‑based programs. Qualifications & Experience Minimum of 7 years of experience handling commercial inland marine claims, particularly motor truck cargo, with exposures of $100,000+. Bachelor’s degree required (or equivalent combination of education and experience, including insurance designations or additional relevant experience). Active New York General Adjuster License, or reciprocal Florida, Texas, or California license required, or obtainable within 3 months of hire. Experience working with specialty programs, TPAs, MGAs, or third‑party vendors preferred. Strong understanding of insurance operations, including claims impact on profitability and business performance. Proven ability to manage complex, ambiguous claims requiring independent judgment and discretion. Strong analytical, investigative, and decision‑making skills. Excellent negotiation and claims resolution abilities. Deep understanding of reserving practices and financial claim management. Strong time management and ability to handle multiple priorities and deadlines. Clear, professional written and verbal communication skills. Ability to build strong relationships with internal and external stakeholders. Client‑focused mindset with ability to develop value‑added solutions. Innovative and solution‑oriented thinking, with intellectual curiosity. Ability to work effectively in a fast‑paced, evolving environment. Proficiency in Microsoft Office and related business systems. Commitment to professional development and continuous learning. Strong ethical judgment and commitment to doing the right thing. Compensation Base salary range is commensurate with experience, based on geographic location: Richmond $137,500 - $165,000; Chicago $151,000 - $181,250; Los Angeles $165,000 - $198,000. All employees are eligible for an annual bonus and a generous benefits package. EEO Statement We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin, or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed, sex, sexual orientation, military or veteran status, or any other status protected by laws or regulations in the locations where we operate. #J-18808-Ljbffr