Field Engineer 2
$28.78 per hourSunrise Systems
Field Engineer 2
Seeking an experienced Field Engineer 2 / Team Lead to provide desk-side and field technical support, hardware/software installation, troubleshooting, deployment, and break-fix services.
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, servers, storage, networking equipment, and software.
- Provide desk-side and enterprise technical support.
- Support deployment, staging, configuration, testing, and rollout of new infrastructure and applications.
- Perform server/storage break-fix and PC/network installations, moves, adds, and changes.
- Lead or provide technical direction to other technicians as needed.
- Manage service tickets and meet client SLAs.
- Escalate and resolve complex technical issues while maintaining excellent customer service.
Required Skills
- 4+ years of field/desk-side technical support experience.
- Strong desktop, laptop, hardware, software, and networking troubleshooting skills.
- Experience with deployment/rollout projects and ticketing systems.
- Team lead experience preferred.
- A+ Certification preferred/required per client requirements.
- Must be willing to work evening/night shifts.
- Must meet client vaccination requirements.
Compensation: The hourly rate for this position is $28.78 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Sunrise SystemsVacancy posted 1 day ago
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