Account Supervisor (Account Director)
Ervin & Smith
Skip to content Account Supervisor (Account Director) March 1, 2026 We’re seeking an Account Supervisor who doesn’t just manage accounts but leads with purpose. You bring a proven track record of thinking beyond the brief, proactively identifying challenges and opportunities, and partnering with clients to articulate how marketing can solve business problems. You don’t wait for direction — you lead: guiding campaigns from strategy to execution, owning client relationships, and growing accounts through insight-driven planning and a consultative approach. And you also know how to get the projects done internally. Minimum experience and requirements. Requires 8+ years of agency experience including project management and account leadership Possesses a strong knowledge in marketing, media, and advertising, including working experience in Google Ads, Microsoft Ads and Meta Ads Has comfort in assessing and presenting data-centric digital media, branding and other performance marketing results Possesses working knowledge of Microsoft Office software and Keynote Has excellent verbal and written communication skills Maintains a high attention to detail as well as strong organizational and time management skills Performs duties and tasks independently and knows when to seek guidance and direction Is flexible and adaptable to changing priorities in a fast-paced environment Demonstrates proven experience in managing complex projects and executes based on project management best practices Possesses curiosity and confidence to solve complex problems Principle accountabilities & job functions. Strategic account management: Lead a book of business, overseeing the development and review of all deliverables ensuring work meets the client and agency’s standards Lead new client onboarding processes for assigned accounts, ensuring a smooth transition and understanding of client expectations Stay up to date on assigned clients’ industry trends, audiences, and marketing vision, contributing valuable insights to account deliverables Financial oversight: Review and be accountable for client projections and billings, ensuring financial goals are met for assigned accounts Ensure the agency has adequately fulfilled scopes of work on assigned accounts, based on deliverables, timing and billings Client account expertise: Possess a deep understanding of the history of assigned accounts, ensuring past learnings and context are transferred to current projects and processes Maintain a deep understanding of business objectives and goals Possess a deep understanding of client preferences, ensuring they’re always considered Project ownership: Effectively lead internal and external teams through project work, navigating the intricacies of all assigned projects to troubleshoot, adapt and adjust project management approaches to fit budgets, timelines and client needs Present project work and performance results to clients Campaign and complex project planning: Lead creation of project plans including team assignments, timelines and mandatories for the project to run successfully Develop briefs and assignment sheets that establish marketing and messaging direction for complex projects and/or campaigns Collaborate with creative, growth, and media teams to build, launch, and optimize integrated marketing and media campaigns for assigned accounts Client relationship leadership: Develop and maintain strong relationships with key contacts across clients’ businesses, from senior management to day-to-day contacts What we have to offer. At Ervin & Smith, we provide something truly unique: a place to experiment and push yourself to new heights with the support of an executive team of experts who are accessible for hands-on coaching and mentorship. Our team members value relationships, collaboration, creativity and results above all else. You’ll receive competitive pay and all the essentials, including health/dental/vision insurance, retirement plan with matching, life/supplemental insurance, and a flexible working environment and generous agency closures and time-off policies. You’ll also get training and ongoing professional development, as well as extra dollars for you to invest in your wellness and well-being. We know the best ideas come from people with different backgrounds, perspectives, abilities and skills. We are an equal opportunity employer who does not discriminate based on race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our commitment to diversity, equity and inclusion goes beyond hiring. Every member of our team is expected to do their part to create a safe, respectful environment that fosters belonging. We encourage all Omaha-based candidates who believe they could excel in this role to apply — even if you do not meet 100% of the qualifications.However, only in-person applicants will be considered for this role. If you’re ready to thrive in a culture that champions the whole person and creates work that stands out, we want to hear from you. Send your resume and portfolio to View email address on click.appcast.io . word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 #J-18808-Ljbffr Ervin & Smith
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