Operations Manager
Capstone Logistics
Warehouse Operations Manager
We are looking for a Warehouse Operations Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3 years of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our client.
Daily Responsibilities:
- Negotiation of rates with common carrier representatives
- Running site with safety and efficiency as priorities
- Writing and balancing daily bank deposits
- Creation of daily work logs and transmission of same to corporate
- Audit of daily labor and billing reports
- Ensure customer needs are met on a daily basis.
- Document and resolve any customer service or associate issues daily.
- Ensure all associates follow policies and work rules including safety work rules.
- Hold weekly safety meetings and ensure associate participation.
- Assist in managing Site and Departmental budget.
- Scheduling associate shifts based on customer requirements.
- Interview, hire, and train new associates.
- Supervise timely and accurate data entry for all services performed.
- Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.
Qualifications:
- Must be very flexible with shift start times as well as days worked, including weekends and holidays.
- 3 years of management and leadership experience in an industrial setting.
- Ability to train, coach, and mentor warehouse associates.
- Strong organization and prioritizing skills.
- Ability to simultaneously perform multiple tasks.
- The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
- Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
- Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
- Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
Physical Requirements:
- Ability to walk and stand for extended periods of time
- Ability to lift up to 75 lbs
Education and/or Experience:
- Warehousing, Logistics, Supply Chain or Third Party experience preferred
- BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
- Excellent interpersonal communication, leadership, and customer service skills.
- Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
- Proven experience in providing high levels of customer service to internal and external customers.
- College degree is a plus.
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time. We will offer the successful candidate: Salary commensurate with education, experience and skills Quarterly incentive based on operational performance. Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401.
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