SEDM Field Service Technician

Job Duties

DESCRIPTION:

As a Sinker EDM Field Service Technician, you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Mitsubishi Machining products. This is a 100% travel position, Monday through Friday. Travel is primarily throughout the US, but can be International in some cases as well. Our services are provided on-site at our customer's facilities and via telephone if the situation permits. We train the right people for a successful career in the machinery industry and pride ourselves on employee longevity and customer retention.

ESSENTIAL RESPONSIBILITIES:

Travel to customer locations to diagnose complex technical problems and perform on-site repair

Examine machines mechanically and electrically in order to perform repairs by dismantling machines and rebuilding as needed

Diagnose technical problems and troubleshoot via telephone

Communicate professionally and effectively with customers

Effectively interpret schematics and block diagrams to analyze and troubleshoot problems

Document in detail product problems and resolutions

Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working knowledge of how to read mechanical drawings and wiring diagrams

CNC programming skills a plus

Ability to operate computer using windows operating systems

Excellent oral and written communication skills

Ability to work in a fast paced, team environment

Extensive travel necessary, current valid drivers' license required

EDUCATION AND EXPERIENCE:

2 year Electronic or Technical Degree, or experience equivalent

Skilled in Electrical measurement and inspection techniques. (Voltmeter, Oscilloscope and other measurement equipment)

Experience in troubleshooting and repairing mechanical problems

Skilled in mechanical measurement and inspection techniques (Dial Indicators, Micrometers, and Calipers)

WORKING CONDITIONS:

Job operates mainly indoors, but is exposed to changing weather conditions, such as extreme hot or cold, rain, sun, wind, etc. This job also works near moving mechanical parts and the noise level is moderate to loud. This position generally has a lot of driving and overtime work. Ability to operate a motor vehicle and possession of a valid driver's license is required.

PHYSICAL REQUIREMENTS:

This job requires very frequent bending at the waist, twisting of the upper body, standing, speaking and hearing and frequent kneeling. Repetitive use of the hands, squeezing, keyboarding and crouching. Requires frequent lifting and carrying of 1-10 pounds, recurrent lifting of 11-20 pounds and occasional lifting and carrying of 21-50 or more pounds. Also requires constant pushing and pulling of 1-50 pounds and infrequent pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices. Good visual and color acuity are a must to perform this type of job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

2 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$26.00 - $29.00 / Hourly

Postal Code

55407

Job Type

Full Time

Place of Work

On-site

Requisition ID

1977

Job Benefits

Not specified