Wine Bar Associate

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Alexandria Nicole Cellars is a family-owned Winery and Vineyard located in the heart of Washington's Wine Country. As a boutique winery, we produce small-lot of handcrafted wines from our Estate Vineyard, Destiny Ridge which is located in the Horse Heaven Hills.

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We are looking for a Part-Time+ Wine Bar Associate for our downtown Seattle location. Wine Bar Associates are often the first point of contact for the Alexandria Nicole Cellars brand whose role includes but are not limited to, storytellers, guides along with the tasting experience, and leaders in customer service for the wine industry. At ANC we not only set the standard for customer service, we continuously raise the bar. The Wine Bar Associate will report to the Wine Bar Manager. Thursday-Saturday

Benefits:

• Access to a wide range of premium wines to taste and learn about
• Competitive salary plus benefits.
• Medical and Dental Insurance available (if full-time)
• 401k Matching Option
• Paid Sick Leave & Vacation (with waiting period)

Duties and Responsibilities : (include the following, but not limited to)

• Host customers in a memorable tasting experience
• Stock shelves and wine cellar
• Assist in events
• Serve wine and food items
• Keep up to date on procedures, sales tips, event updates, and other pertinent information to aid sales and improve efficiency
• Work a flexible schedule to meet the needs of the business, including evening and weekend shifts
• Ensure that all opening and closing procedures are properly followed
• Follow responsible hospitality standards at all times
• Maintain a friendly, warm, and clean tasting room environment (inside room and outdoor areas)
• Demonstrate a high level of professionalism, the ability to appropriately handle sensitive and confidential information and/or situations, and the ability to maintain discretion and confidentiality
• Performs other duties as assigned

Qualifications and Skills :

• Good written and oral communication skills
• Strong attention to detail
• Highly customer service oriented
• Level of comfort and confidence in networking
• MAST and Food Handlers Permit
• Demonstrated capability to interface and maintain effective relationships with all levels of employees in a team-oriented environment
• Other critical skills include planning & organizing; problem identification/resolution, multi-tasking, follow-through skills to bring tasks to closure in a timely manner, priority setting, and having a sense of urgency in accomplishing tasks in a timely manner
• Experience in tasting room sales or customer service-oriented positions.
• Passion for knowledge of fine wine and willingness to learn more
• Excellent hospitality, sales, organizational, and customer service skills
• Must be available and willing to work evenings and weekends
• Ability to stand on one's feet for extended periods of time
• Must be able to lift and move 50 lbs

Compensation:

• Part-Time hourly (25 hours plus)
• Hourly wage would be $16.50 per hour plus tips (anywhere from $7-$12 extra per hour from tip pool).
• Medical, vision, and dental options are available to full-time employees.
• Food and wine discounts
• Paid vacation (after waiting period)

Job Type: Full-time

Pay: $17.25 - $18.50 per hour

Expected hours: 20 - 32 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Compensation package:

• Bonus opportunities
• Tips

Experience level:

• 1 year

Physical setting:

• Bar

Schedule:

• Day shift
• Evening shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)
• winery: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• MAST Permit (Preferred)
• Food Handler Certification (Preferred)

Work Location: In person