Receptionist

Job Description

Job Description

• Front Desk & Guest Experience
• Serve as the first point of contact, greeting and assisting clients, vendors, auditors, and visitors with professionalism and courtesy.
• Manage visitor check-in procedures, ensuring compliance with company policies and security protocols.
• Coordinate the reception and hosting of guests and visitors.
• Call Management
• Answer, screen, and direct incoming calls in a timely and professional manner.
• Accurately route calls to appropriate departments while maintaining confidentiality and efficiency.
• Office & Visitor Coordination
• Provide basic administrative support such as filing, scanning, data entry, and document organization as needed.
• Coordinate meeting room bookings and prepare spaces for meetings or audits.
• Maintain front desk supplies and ensure the reception area remains organized and presentable at all times.
• Support the reception of vendors, clients, auditors, and other stakeholders, ensuring a seamless experience.
• Liaise with internal departments to ensure smooth visitor coordination.
• Confidentiality & Professionalism
• Always maintain a professional demeanor and appearance.

Requirements

• High school diploma required, associate or bachelor’s degree preferred.
• Strong verbal and written communication skills. Bilingual English/Spanish required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Excellent organizational and multitasking abilities.
• Strong interpersonal skills with a customer-service mindset.
• Ability to maintain discretion and confidentiality at all times.