Project Manager II PMO

Benefits:U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and well-being benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.Summary of Position:The Project Manager II independently manages moderately complex customer engagements end-to-end, serving as the primary delivery owner and client relationship manager across multiple concurrent projects. This role exercises independent judgment on scope, budget, risk, and resource decisions, and may directly supervise Project Coordinators and/or junior Project Managers. The PM II builds lasting client relationships, proactively manages escalations, and drives continuous improvement within the delivery team.Essential Functions:Serve as the primary client point of contact across multiple concurrent projects, owning the full delivery relationship from kickoff through closeoutIndependently translate client Statements of Work, Letters of Intent, and work orders into project plans, deliverables, and milestonesDevelop,maintain, and manage detailed project schedules, budgets, and risk registersExercise independent discretion in managing project scope, budget (including spend-to-date, forecasted spend, and burn rate), and resource allocationProvide leadership and direction to project teams including cross-functional internal resources and client stakeholdersDirectly supervise and provide performance direction to Project Coordinators and, where applicable, junior Project ManagersProactively manage client escalations, change orders, and evolving expectations to protect delivery outcomesCreate andmaintainproject controls: action item lists, risk logs, issue logs, change control, and decision logsAct as the primary point of communication for all project-level stakeholder updates, milestone reporting, and issue escalationEnsure billing accuracy by reviewing project financials prior to invoicingDrive structured project and operations meetings; ensure clear decisions and action items are documented and communicatedApply learnings from prior engagements to continuously improve delivery practices and client outcomesResponsible for all aspects of direct report HR activities including hiring, performance management, and development planningCompetencies:Ensures AccountabilityTech SavvyCommunicates EffectivelyValues DifferencesCustomer FocusResourcefulnessDrives ResultsPlans and PrioritizesDecision QualitySelf-DevelopmentWork Environment:This position is based in a professional office and warehouse setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.Required Education and Experience:Bachelor's Degree5+ Years of ExperienceQualifications:Proven ability to independently manage moderately complex projects end-to-end, including scope, budget, schedule, and riskExperienced in client relationship management witha track recordof building trust andretainingclient confidence across multiple accountsStrong problem-solving skills; able to proactivelyidentifyissues and develop corrective action plansExceptional verbal, written, and active listening communication skills; ability to tailor style to diverse stakeholder audiencesDemonstrated consensus-building and influence skills, including in challenging or ambiguous situationsAbility to adapt effectively to changing priorities, team dynamics, and client requirementsExperience supervising or mentoring team members preferredDisplays ethical work habits and uncompromised personal integrity in all situationsBuilds strong, durable relationships with clients, team members, and leadershiAAP/EEO Statement:3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.