Sales Support Specialist

Support Specialist

At FORT, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces and it all starts with the people who make them possible. FORT (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

What You Will Be Doing:

• Serve as a key support resource for the sales team, assisting with the creation and execution of sales plans, preparing proposals, and coordinating customer visits, presentations, and events.
• Collaborate with Account Managers to respond to requests for bid proposals and ensure all sales-related activities are efficiently managed.
• Maintain detailed and accurate records of sales activities, customer interactions, and documentation to support the sales cycle.
• Act as a liaison between internal departments and customers to facilitate smooth communication and project coordination.
• Stay current on FORT business practices, products, and services to enhance your ability to support sales efforts effectively.
• Receive, verify, inspect, properly label and distribute or store all incoming deliveries of product and documents
• Coordinate material requests for all departments and document inventory
• Report incoming packages to appropriate department/end-user

Professional Skills and Knowledge Requirements:

• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Strong interpersonal skills to build and maintain positive relationships with customers, colleagues, and vendors.
• Outgoing, energetic self-starter with a passion for learning and contributing to a team-oriented environment.
• Excellent communication skills, both verbal and written, with the ability to deliver clear and professional presentations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM platforms for creating and managing proposals and reports.
• Interest in technology and a desire to learn about trends and solutions within the Audio-Visual industry.
• Thrive in a fast-paced, dynamic environment where creativity and adaptability are valued.
• Working knowledge and experience in inventory management

Why Should You Apply?

At FORT, your work matters, and it's easy to see the impact you make. That's because we're 100% employee-owned, and everyone here has a stake in how we show up for each other, our customers, and the future we're building. You'll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORT is a place where you can bring your best and build what's next.

The benefits of ownership

At FORT, you're not just covered you're supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here's a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORT is an equal opportunity employer, including individuals with disabilities and veterans.