Associate Technical Support Engineer
$40k - $50kCentralReach
Key Accountabilities Consult with customers to handle inquiries, troubleshoot user training and technical issues with CR products. Address customer issues and questions promptly and with a positive attitude. Conduct technical product research for customers and respond via phone, email and our internal client support system. Provide accurate information about the products and services. Accurately document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services. Meet targets set for response time, resolution time, and customer satisfaction. Desired Skills And Experience College degree and/or technical support and technical troubleshooting experience. 1+ years previous experience in customer service, IT, or other related fields. EMR/EHR experience is highly preferred. Knowledge of healthcare compliance and HIPAA. Familiarity with the field of ABA is a plus. RBT or BCBA certification is not required, but also a plus. Strong empathy for customers Ability to build rapport with clients Proficiency with technical products and ability to diagnose complex problems Ability to prioritize and multitask Positive and professional demeanor Ability to provide technical consultation and make best practice recommendations. Highly organized with superb attention to detail Proven ability to work in an ever-changing environment, ability to connect the dots and make decisions on your own feet Ability to communicate clearly and concisely, verbally and in writing Exercise sound judgment and work successfully with all employee levels, regardless of background and perspectives Be comfortable working in a distributed, semi-virtual environment Be able to take minimal direction from others and provide maximal output for yourself (and others) Base Salary Range $40,000—$50,000 USD Benefits We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares, our community engagement initiative. Locations: Ft. Lauderdale, FL; Holmdel, NJ; Verona, Italy. #J-18808-Ljbffr
$60k - $70k
...a growing Managed IT Services Provider supporting small and mid-sized businesses across Monmouth... ...remotely and onsite, solve complex technical issues with confidence, and bring a... ...support Seniority level Seniority level Associate Employment type Employment type Full-time...SuggestedFull timeTemporary workRemote workFlexible hours$18.5 per hour
Overview Position: Direct Support Professional Location: Middletown, PA Pay Rate: Earn up to $18.50 per hr Merakey is Hiring Direct Support Professionals! Merakey, a leading non-profit provider of developmental and behavioral health services, is seeking mission-driven,...Suggested- ...communication skills and proficiency in Microsoft Office are essential. A Clinical License from the State of CT is required. This position plays a vital role in supporting organizations and their employees during challenging times. #J-18808-Ljbffr Advanced Behavioral Health, Inc.SuggestedWork at office
- ...paid onboarding/training. You will work with children one-on-one or in small groups, helping develop communication, social, and daily living skills through play. Ongoing supervision and support toward RBT certification are provided. #J-18808-Ljbffr Frey Consulting GroupSuggested
- CentralReach is seeking a customer service representative in Holmdel, NJ, to provide technical support and address client inquiries. Ideal candidates will have a college degree, 1+ years of experience in customer service, and familiarity with EMR/EHR systems. Candidates...Suggested
- ...communication skills, and experience in a customer service environment. The position involves providing accurate information to customers and supporting the operations team. Join a fast-paced, energetic environment with opportunities for growth. #J-18808-Ljbffr FedEx FreightAfternoon shift
- Lockstep Technology Group in Matawan, NJ is seeking a Service Desk Team Lead to guide a user support team and ensure timely, quality service delivery. You’ll drive SLAs, CSAT targets, and KPI reporting while coordinating with Managed Services and Professional Services to...
- ...Service Desk Team Lead provides day-to-day leadership to the user support team at Ocean Computer Group, a Lockstep company, ensuring... ...troubleshooting and supporting computer systems Working with both technical and non-technical end users Firewall experience, preferably...Temporary workWork at officeLocal areaFlexible hours
- ...the first 25 applicants Product Support Specialists (APSS) provide level 1 technical support to Phoenix Contact customers... ...and channel partners. The Associate Product Support Specialist will... ...Qualifications Bachelor's degree in engineering or technical focus preferred...Full timeTemporary workOverseasMonday to FridayFlexible hoursNight shift
Phoenix Contact
Middletown, NJ1 day ago $24.5 per hour
Apple Inc. is seeking a Technical Specialist to provide exceptional technical support and troubleshooting to customers. In this role, you will develop a comprehensive knowledge of Apple products and ensure customers receive timely and effective solutions for their issues...- ...seeking a Help Desk Analyst to provide friendly and efficient IT support across the firm, managing incidents and requests via the ITSM... ...Technology team. The role emphasizes strong communication with both technical and non-technical stakeholders, a proactive service mindset,...
- Applied Medical in Middletown, NY is searching for an Associate Customer Relations Representative. This role involves managing customer interactions, processing orders, and collaborating with internal departments to resolve customer needs. It's ideal for candidates with...
- Technical Support Specialist Based in Middletown, PA. About the Role How you will contribute. Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN...Work experience placementWeekend work
$16 - $17 per hour
Compass Group USA is seeking Food Service Utility associates in Middletown Township, NJ for both full-time and part-time positions. Responsibilities include maintaining kitchen cleanliness, assisting with setup, and complying with safety standards. The pay range is $16...Hourly payFull timePart time- ...business areas and recommend new processes or opportunities that will support the UBOS objectives. 5.Translate business requirements into... ..., Agile Features, and User Stories and support development of technical specifications and solutions. 6.Enter and track in Azure...Work at office
MBI
Middletown, NJ1 day ago $120k - $135k
...Netsimco, a Saalex Company is seeking a Cybersecurity Support Analyst in Keyport, WA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and...Full timeTemporary workDormont Manufacturing Company
Keyport, NJ10 hours ago- ...Health insurance BVA Bears IT Solutions is seeking an SAP BRIM -IT Support Specialist to work in the Middletown, PA area. This is a full... .... As an SAP BRIM-IT Support Specialist, you will provide technical assistance and operational support for SAP BRIM and related enterprise...Permanent employmentFull timeContract workRemote workWork from homeFlexible hours
$160.81k - $192.1k
Job Title: Sr. Specialist Member of Technical Staff Job Location: 200 S. Laurel Ave Bldg... ..., and operations research. Use decision support systems in designing Software Defined Network... ...production environment. Apply advanced engineering and scientific knowledge in regard to...Temporary workLocal area- Overview Colliers Engineering & Design is seeking an Application Success Specialist with experience... ...project work and play a key role in supporting teams, improving workflows, and... ...path into expanded responsibility and technical leadership within DTS. Responsibilities...Temporary workShift work
- ...technologies, systems and platform architecture, technical security, and QA design and... ..., and operations research Use decision support systems in designing Software Defined Network... ...production environment Apply advanced engineering and scientific knowledge in regard to architecture...
- ...HARDY INDUSTRIES is seeking skilled technicians in Middletown, NY for a hands-on tech support role. This position involves varied responsibilities including OS installations, structured cabling, and telecom work across diverse settings. Candidates should have at least...For contractorsFlexible hours
Hardy Industries Inc
Middletown, NJ4 days ago - Mbi Llc is seeking an IT Support Technician in Middletown Township, Pennsylvania. Responsibilities include unboxing and preparing desktops, deploying Windows 11 OS, and managing asset records in ServiceNow. Candidates must have a High School Diploma, good communication,...Casual workMonday to Friday
- Join to apply for the UNIX/Linux Support Engineer (On-site) role at Quantori. We are looking for an on-site L2 UNIX/Linux Support Engineer... ...professional development programs A team with excellent technical expertise Certifications paid by the company Seniority level...Full timeWork at officeRemote work
- ...a professional and well-rounded Network Support Technician (2-4 years of experience) for... ...currently seeking a motivated and experienced engineer. Our focus is supporting the Windows-... ...support from our office, and onsite technical support at client's office when needed....Full timeWork at officeLocal areaRemote workRelocation package
Red Arrow Technologies
Eatontown, NJ13 days ago - AT&T in Middletown, New Jersey seeks a Sr. Specialist Member of Technical Staff to design and develop in an R&D environment across new products, technologies, and architecture. The role involves data mining, data visualization, SDN controller solutions, and CI/CD in production...
- DP World is seeking a Technical Support Specialist in Middletown, PA to solve technical problems and provide support for assigned areas. The ideal candidate will have a Bachelor’s in Computer Science and at least two years of related experience. Key responsibilities include...
$38.94 - $43.67 per hour
Garnet Health Medical Center is seeking a Rad Tech/Medical Assistant to join the X-Ray team in Middletown, NY. The role involves operating radiographic equipment for patients of all ages, with responsibilities including patient handling and compliance with safety standards...Hourly pay- Desort in Colts Neck, NJ is seeking an Associate Veterinarian to join a supportive and collaborative team dedicated to high-quality care for companion animals. Responsibilities include medical, surgical, and diagnostic care, client education, and maintaining accurate medical...Relocation package
$35 per hour
On-Call IT Field Technician - PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible - You accept jobs based on your availability Important Note This...Hourly payFor contractorsLocal areaRemote workFlexible hours- ...license Cisco networking experience Security+, Network+, CSA, etc. — any relevant certifications Responsibilities Desktop/Laptop Support App installation OS installation / imaging Basic network troubleshooting Strong understanding of TCP/IPv4 network protocols...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Technical Support Engineer. Be the first to apply!
