FRONT OF HOUSE MANAGER

Job Description

Job Description

Culinary Services Group is hiring immediately for a Front of House Manager position.

• Location : BRIDGETON, MO
• Schedule : M-F
• Requirement : Culinary Managment 
• Pay Range : $66,000 to $70,000 per year

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.

In this role, you will oversee front-of-house dining and service operations, including patient and resident meal service, cafeteria service, special functions, and other hospitality-related activities. You’ll play a key role in ensuring an exceptional dining experience by maintaining high standards for customer service, meal order accuracy, service quality, workplace safety, and efficient use of operational resources. You will also lead, train, and develop front-of-house team members to ensure consistent service and support CSG’s standards and expectations.

Job Summary

Job Summary:

The Front of House Manager , reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities:

• Schedules, trains, manages, and develops staff
• Manages budget and inventory
• Trains and supervises alcoholic beverage service
• Assists with catering events tied to shows
• Establishes beverage program and seasonal specials
• Purchases alcoholic and non-alcoholic beverages
• Manages culinary program in conjunction with WPC culinary and marketing team
• Maintains a positive working relationship with staff, venue client and production team
• Works with vendors to increase positive cost results
• Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
• Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications:

• Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
• Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
• Ability to keep track of large inventories and budgets
• Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
• Have a quick grasp on what needs to be done and demonstrates a desire to lead
• Creativity while not overseeing the attention to detail
• Working knowledge of the business as well as has knowledge of the market
• Finance, Loss Prevention, and HR experiences
• Prefer a college degree and management experience, particularly in the beverage industry
• Certification in service training, alcohol service, safe food handling and first aid
• Experience with knowledge of all state and local alcohol laws
• Certified by the National Bar & Restaurant Management Association
• Open to working an events driven schedule

We are looking for someone with a proven track record in leading customer-focused dining or hospitality operations and developing service-oriented teams. Strong leadership and communication skills, attention to detail, a commitment to service excellence, and the ability to maintain safe, efficient, and accurate dining operations are key to thriving in this position.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions offer  the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs

Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_CCL.pdf

Culinary Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

CSG maintains a drug-free workplace.