Director of Sales

Job Title Director of Sales Schedule and Compensation Schedule: Tuesday - Saturday Pay: $35.00 - $38.00 per hour DOE + commission opportunities and occupancy bonuses Job Summary The Director of Sales embodies Yoi Shigoto, “the good work,” by driving the sales efforts and outcomes of the senior living community, managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The role is critical for positioning MBK Senior Living as the provider of choice from the first contact. Benefits Impacting lives and building lasting relationships Executing exceptional signature programs in dining, fitness, wellness, and care A supportive community team that encourages personal and professional growth A fun-filled, energetic environment centered in hospitality and high-quality service Competitive salaries Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs Education loan assistance & scholarships Financial and legal services Team Member discounts Health and Wellness resources Full-time benefits: rich package including Medical, Dental, Vision and 401k matching up to 4% Childcare and eldercare assistance Flexible spending accounts Essential Job Duties Lead community sales efforts, maintain budgeted occupancy by driving qualified inquiries, tours, and professional referrals (85%). Respond to inquiries via multiple channels and record all sales activities in real time within the CRM. Use MBK follow‑up plans to achieve desired communication levels with new inquiries. Maintain detailed database management within the CRM. Serve as primary point of contact for prospects/families until the move‑in process begins. Assist with training the community team in first impressions, inquiry calls, and effective tours. Collaborate with the Executive Director to promote a sales philosophy across the team. Conduct daily community walkthroughs to ensure models and common areas are show‑ready. Build and maintain relationships with industry influencers, professional referrals, and community partners to secure ongoing referrals. Meet weekly professional referral development outreach goals (7–10 face‑to‑face interactions). Create, update, and manage quarterly Sales and Marketing Plan with the Executive Director. Develop understanding of operating budgets, revenue generation, and value pricing. Evaluate market research, adjust marketing strategy to meet changing conditions, and maintain knowledge of local market trends and competitors. Provide concierge team with information about prospect and professional tours and assist in training concierge members. Maintain up‑to‑date CRM with contact information, detailed notes, and scheduled next steps. Receive and process community fee receipts, initiating the Moving in the MBK Way process. Attend, coordinate, and sponsor community networking functions inside and outside the community to promote a positive image. Plan sales activities to meet the sales and marketing plan. Interview, train, manage/supervise, evaluate, and resolve problems with Sales Assistants (if applicable). Participate in meetings and planning activities: daily stand‑ups, weekly sales & marketing meetings, management meetings, and all‑team member meetings. Price the community apartments to maximize revenue and sales, determine incentives and increased revenue opportunities, and communicate with senior leadership. Non‑Essential Job Duties (15%) Perform other duties or special projects as assigned by the Executive Director. Ensure compliance with all federal, state, and local laws and regulations and community policies affecting the department. Display tact, professionalism, and friendliness when dealing with residents, team members, and visitors. Show empathy and professionalism while interacting with prospects and their families. Collaborate and lead with a spirit of teamwork and a consistent professional image. Confirm all promotional materials and communication align with MBK principles and core values. Supervisory / Management Responsibilities (Job Title(s) & # of Employees) Sales Assistant = 0 to 1 employee Minimum Job Requirements College degree or relevant experience required. Sales and marketing experience preferred with a successful track record. Background clearances as required by government regulations mandatory. Must complete a health screening and provide a negative TB test within the last 6 months. Must hold a valid state‑issued driver’s license and insurance. Must have solid PC skills and be familiar with Microsoft Office Suite (Word, Excel, Outlook, Email). Excellent written and verbal communication skills, including speaking, writing, and reading English. Comfortable speaking in public settings and presenting to small groups. Preferred Job Requirements Bachelor’s degree coursework in communications, public relations, marketing, or related field. Successful track record in sales/marketing experience. Availability to work weekends, evenings, and flexible hours at peak service times. Physical Demands Mobile with intermittent movement throughout the workday and community. Sitting for prolonged periods; walking, occasional squatting and reaching overhead. Ability to lift/carry up to 40 pounds. Able to operate a motor vehicle to transport team members to community or external events. Able to assist in moving residents when necessary or in emergency situations. EEO Statement MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity, and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact View email address on click.appcast.io. #J-18808-Ljbffr