Account Manager

Job Description

Job Description

We are a well-established independent insurance agency of over 50 years in the Bloomfield area looking for a Full-time Personal Lines Account Manager. The Personal Lines Account Manager will serve our personal insurance clients and offer them first-class service.

Responsibilities:

• Assist clients with claims, billing questions, policy changes, and payment options
  
• Quote new insurance policies in a timely manner
  
• Review policies for accuracy and contact clients to discuss their needs
  
• Review risks with underwriters from the different insurance carriers that we represent
  
• Educate clients on insurance coverages
  
• Develop a good rapport with clients and provide them with exceptional service
  
• Connect with current clients to regularly review their changes and coverages
  Skills:

• Professional communication with customers, co-workers, insurance carriers, and other contacts
  
• Experience managing insurance policies from multiple insurance carriers
  
• Computer literate
  Requirements:

• At least two years of personal lines insurance customer service preferred (applicants without experience will still be considered)
  
• Strong attention to detail
  
• Strong verbal and written communication skills
  
• Strong work ethic and positive attitude
  
• Ability to resolve practical problems
  
• Strong ethical behavior
  
• Demonstrate respect and courtesy to everyone
  
• Computer literacy in Windows operating system, Microsoft Office (Word and Excel).
  Preferred License and Education:

• Current New York State Property & Casualty Insurance license (applicants not currently licensed will receive professional training and licensing preparation and must be able to pass the NY State licensing exam after the training period)
  
• Associate degree or equivalent
  Job Type: Permanent
  Pay: $18.00 - $27.00 per hour
  Benefits:
  
• 401(k)
  
• 401(k) matching
  
• Paid time off
  Supplemental pay types:
  
• Bonus opportunities
  Weekly day range:
  
• Monday to Friday
  Work setting:
  
• In-person
  
• Office
  Ability to commute/relocate:
  
• Bloomfield, NY 14469: Reliably commute or planning to relocate before starting work (Required)
  License/Certification:
  
• NY State Property and Casualty License Location: In person