Technical Project Manager

Role Description

As a Technical Project Manager, you will own the end-to-end delivery of SensaAI and NetReveal deployments at major financial institutions. You will lead complex, multi-stream projects spanning transaction monitoring, sanctions screening, KYC, and fraud, and act as the single point of accountability for delivery quality, timelines, regulatory readiness, and customer satisfaction.

This is an individual contributor role and an excellent opportunity for someone who has built and deployed technology — ideally in financial services — before moving into project management. You should be equally comfortable reading a transaction monitoring rules library, challenging a bank’s proposed model architecture, guiding a model risk management team through validation evidence, and presenting steering committee updates to a Chief Compliance Officer.

You will be the person engineering trusts to translate the bank’s reality, and the person the bank trusts to provide clear, honest guidance on the program.

If you are passionate about an AI-first, AI Fast approach — treating AI as the default tool rather than a last resort, and moving at the speed technology enables, even within regulated change-management environments — this is an excellent opportunity for you.

What You Will Do

• Run strong, modern project management
• Lead single-workstream or small multi-workstream projects within an existing customer engagement
• Run delivery the AI Fast way — short cycles, working software, instrumented decisions
• Maintain rigorous operating cadence: kickoff, weekly delivery, risk and issue management, change control, financial tracking, lessons learned
• Contribute to delivery of assets — playbooks, accelerators, model tuning patterns, MRM evidence templates, and reference deployments
• Use AI tools in your own workflow — for planning, status synthesis, risk analysis, alert and scenario review, customer artifacts, and quality checks
• Deploy AI financial crime technology successfully, in production
• Own the end-to-end delivery of SensaAI and NetReveal projects typically up to $1M in budget
• Orchestrate cross-functional teams to ensure the technical solution is coherent, compliant, and delivers against agreed financial crime objectives
• Drive AI deployment readiness for regulated environments
• Operationalize the AI value case in production with the bank
• Produce model risk management evidence packs that satisfy SR 11-7, SS1/23, and equivalent regulatory regimes
• Manage senior bank stakeholders with rigor and empathy
• Co-lead the customer relationship with the engagement manager
• Run working-level status meetings, delivery reviews, and decision forums
• Guide the bank through change management for investigators, model reviewers, and front-line ops
• Negotiate scope conversations honestly inside a fixed-price, regulated, audit-trailed environment
• Stand alongside the customer when their regulator visits

Qualifications

• At least 3 years’ technical project management experience
• Demonstrated ownership of complex enterprise software or AI deployments end-to-end
• Strong technical fluency in modern AI and data systems
• Proven success managing senior stakeholders in regulated environments
• Excellent written and verbal communication in English
• Track record of running programs with discipline — schedule, scope, budget, risk, change control, audit trail
• Readiness to travel for customer engagements at bank sites

Requirements

• Prior career foundation in technology development or deployment role before transitioning into project or program management
• Direct financial services delivery experience: anti-money laundering, sanctions screening, KYC, fraud, market surveillance, payments, or core banking
• Hands-on exposure to SensaAI, NetReveal, or competing financial crime platforms
• Working knowledge of the regulatory landscape that shapes our deployments
• Experience deploying AI or analytics into bank production environments
• PMP, Prince2, SAFe, CAMS, or equivalent certification
• Experience working across global delivery teams, particularly across North America, EMEA, and India

Company Description

SymphonyAI Financial Services is the global leader in AI-powered financial crime prevention. We provide SensaAI and NetReveal, combining AI and non-AI software, to help over 300 banks, insurers, and financial firms prevent money laundering, fraud, sanctions breaches, and market abuse.

Our Professional Services and AI Value Delivery organization brings signed contracts to life as active financial crime defenses.