Cafe Food & Beverage Supervisor | Full-Time | Lucas Museum of Narrative Art

Caf Food & Beverage Supervisor

The Caf Food & Beverage Supervisor is responsible for overseeing the daily operations of the caf, ensuring exceptional guest service, efficient operations, and high-quality food and beverage offerings. This position supervises front-of-house caf team members, maintains operational standards, supports inventory and cash handling procedures, and fosters a positive team environment. The Caf Food & Beverage Supervisor works closely with management to deliver an outstanding guest experience while maintaining food safety, sanitation, and company standards.

This role pays an hourly rate of $26.00 - $32.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 23, 2026.

Responsibilities

• Supervise the day-to-day operations of the caf, ensuring efficient and effective service.
• Lead, coach, and motivate caf team members, including cashiers, baristas, food service attendants, and support staff.
• Provide exceptional customer service by resolving guest concerns promptly and professionally.
• Monitor food and beverage quality, presentation, and consistency.
• Ensure compliance with all health, safety, sanitation, and food handling regulations.
• Assist with scheduling, training, onboarding, and performance coaching of caf staff.
• Oversee opening, closing, and shift change procedures.
• Monitor labor costs and staffing levels to meet business demands.
• Perform cash handling functions, including register reconciliation and deposits as assigned.
• Maintain appropriate inventory levels by monitoring product usage and communicating ordering needs.
• Ensure the caf is clean, organized, fully stocked, and visually appealing throughout each shift.
• Support the preparation and execution of catering orders or special events as needed.
• Collaborate with culinary and management teams to improve operational efficiency and guest satisfaction.
• Enforce company policies, procedures, and service standards.
• Complete daily operational reports and communicate shift updates to management.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required; associate's or bachelor's degree in hospitality, business, or a related field preferred.
• 2-3+ years of food and beverage or caf experience, with at least 1 year in a supervisory or leadership role preferred.
• Experience in high-volume food service, caf, coffee shop, or quick-service restaurant operations preferred.
• Strong leadership, organizational, and communication skills.
• Ability to lead by example and work effectively in a fast-paced environment.
• Basic computer skills and experience with point-of-sale (POS) systems.
• Knowledge of food safety and sanitation practices.
• Food Handler Certification required (or ability to obtain within required timeframe).
• Food Protection Manager certification preferred.
• Alcohol service certification, if required by state or venue.
• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects.
• Frequent bending, reaching, stooping, and lifting.
• Ability to work in a fast-paced environment with frequent guest interaction.