Food and Beverage Supervisor

Millennium Hotels and Resorts is seeking a proactive and detail-oriented Food and Beverage Supervisor to join our vibrant team. In this role, you will be instrumental in delivering a memorable dining experience for our guests while overseeing the daily operations of our food and beverage services.

The Food and Beverage Supervisor will manage staff, coordinate service, and ensure that all guests receive exceptional customer service. You will drive the quality and efficiency of food and beverage service, ensuring that all standards and policies are met while fostering a positive working environment for the team.

Your leadership skills, knowledge of food and beverage trends, and commitment to service excellence will greatly contribute to the success of our dining experiences.

KEY RESPONSIBILITIES

• Supervise the daily operations of food and beverage service, ensuring compliance with health and safety regulations.
• Train, mentor, and schedule food and beverage staff to maintain high levels of service.
• Ensure guest satisfaction by monitoring service quality and responding to guest feedback and concerns.
• Assist in the development and implementation of menus, pricing, and promotions for the food and beverage outlets.
• Conduct inventory management, ordering, and cost control to optimize expenses and maximize profitability.
• Collaborate with other departments to ensure seamless service across all areas of the hotel.
• Prepare reports on service performance, labor costs, and inventory for management review.
• Promote a positive team environment while maintaining professionalism and high standards.
• Support administrative functions of the Food and Beverage department, including maintaining operational records, preparing reports, and assisting with scheduling and documentation.
• Perform additional duties as assigned by the Food and Beverage Manager.

About us:

The historic Millennium Biltmore Hotel has been a legendary Los Angeles landmark since 1923. With exquisite Spanish-Italian Renaissance architecture, including stunning hand-painted ceilings, its rich history is most noted for its connection with the Oscars - the founding banquet for the Academy of Motion Picture Arts and Sciences was held in the Crystal Ballroom in 1927, where the original "Oscar" statuette was sketched on a Biltmore napkin, and eight Academy Awards banquets were held in the Biltmore Bowl during the '30s and '40s. This iconic hotel has also been and continues to be featured on many Hollywood films, TV shows, and music videos. The hotel has 70,000 square feet of flexible function space and 683 modern guest rooms, including 60 suites. Conveniently located in the heart of the Financial District, in a vibrant part of downtown Los Angeles, and only steps from Angel's Flight, a unique funicular railway experience providing a great view of the area, as well as other noteworthy landmarks including the Brockman Building, Ernst and Young Plaza, the Fine Arts Building, and Los Angeles Public Library.

The hourly range for this position is $27.00 - $30.00 per hour. This is the rate for this position that the Biltmore Los Angeles reasonably expects to pay. Decisions regarding individual hourly rates will be based on a number of factors, such as experience and education.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements

REQUIRED QUALIFICATIONS

• High school diploma or equivalent required; a degree in hospitality or related field preferred.
• Previous experience in a supervisory role in the food and beverage industry is required.
• Comprehensive knowledge of food and beverage service techniques and trends.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills to interact with guests and team members effectively.
• Ability to handle guests' complaints effectively and diplomatically.
• Proficient in inventory management and cost control processes.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Strong problem-solving skills and attention to detail.
• Passion for providing exceptional service and enhancing guest experiences.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation, Sick & Holidays)
• Free meals while on duty