Room Attendant | Housekeeping

Omni Frisco Hotel at the Star

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events.

This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Position: Guest Room Attendant


Department: Housekeeping


Purpose: To service vacant or occupied guest rooms in accordance with Omni Standards.


Reports to: Housekeeping Supervisor


Essential Functions:

• Responds to all guest requests appropriately
• Depending upon the volume, is responsible for servicing an assigned number of guest rooms
• Keeps the supply cart neat and organized at all times
• Checks all equipment prior to and after its use to ensure that it is in good working order
• Removes room service tables and trays from guest rooms
• Return all items left behind by guest to Lost Prevention on the same day

Hotel Specific Primary Tasks

• After 2 week of training Room attn, must be able to finish 16 credits on 8 hrs shift
• After 60 days GRA accuracy must be 90% out of the check list
• After 90 day GRA must be able to maintain 95% accuracy and speed of 16 credits in 8 hrs shift.
• Overtime is not permitted if is not authorize by a Manager

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.


Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.