Back Office Medical Assistant-Must be Bilingual

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching

Key Responsibilities:

1. Patient Care:
   
   
   • Assist with patient intake, including recording vital signs (blood pressure, temperature, weight, pulse) and medical histories.
   • Prepare patients for examinations by assisting them with changing into gowns, positioning them, and ensuring they are comfortable.
   • Take and record patient symptoms and concerns to communicate with the physician.
2. Clinical Tasks:
   
   
   • Administer injections, prescribed treatments under the supervision of the physician.
   • Perform basic laboratory tests and collect specimens for analysis (e.g., blood, urine).
   • Assist in minor procedures and treatments, such as wound care,and dressing changes.
   • Sterilize medical equipment and ensure proper infection control procedures are followed.
3. Patient Education:
   
   
   • Educate patients on medications, treatments, and home care instructions as directed by the physician.
   • Provide information on lifestyle changes and health management for chronic conditions.
4. Medical Record Management:
   
   
   • Update and maintain accurate patient records in the Electronic Health Record (EHR) system.
   • Document clinical observations and communicate with the healthcare provider regarding patient status.
   • Ensure patient records are organized and kept confidential in accordance with HIPAA regulations.
5. Lab and Diagnostic Tests:
   
   
   • Schedule and prepare patients for lab tests, X-rays, or other diagnostic procedures.
   • Collect specimens for diagnostic tests as required by the physician.
6. Inventory Management:
   
   
   • Keep track of medical supplies, reorder items when necessary, and ensure stock is always maintained.
7. Assist with Scheduling and Follow-up:
   
   
   • Assist patients with scheduling follow-up appointments or referrals to specialists as directed by the physician.
   • Follow up with patients regarding lab results, test follow-ups, and appointment reminders.

Skills and Qualifications:

• Medical Knowledge : Understanding of medical terminology, procedures, and office equipment.
• Communication Skills : Ability to interact effectively with patients, physicians, and other staff members.
• Organization : Excellent organizational skills to manage patient records, appointments, and medical supplies.
• Technical Skills : Proficiency with Electronic Health Record (EHR) systems and office software.
• Compassion and Empathy : Ability to provide empathetic care to patients, especially in a family practice setting where patients of all ages are seen.

Required Qualifications:

• Certification : Certification as a Medical Assistant (CMA, RMA, or equivalent) is often required.
• Education : Typically requires a high school diploma, and many positions prefer completion of a formal Medical Assistant program.
• Experience : Experience working in a medical office, preferably in a family practice setting, is helpful.

This role is essential to a well-functioning family practice, as it combines clinical skills with administrative support, allowing physicians to focus on patient care while ensuring that office operations are efficient and organized.