Meta Merchandising and Support Representative

Power Retail Success as a Part-Time Meta Merchandising and Support RepresentativePosition Territory: Boise, ID 83709 (30-60 mi radius)The Meta Merchandising and Support Representative is a hybrid role responsible for delivering high-quality in-store merchandising execution while also supporting remote L2 support center operations and quality control initiatives. This position dedicates approximately 70% of time to in-store merchandising execution within assigned retail locations. The remaining 30% is performed remotely from a home office, supporting troubleshooting, case management, and quality control activities.Schedule and Key Responsibilities:20-24 hours per week; Monday/Wednesday/Thursday required in-store at assigned retail locations between 8:00-5:00pm. Flexible remote work as Support Representative working around Field VisitsField Merchandising (Approx. 60-70%)Execute merchandising and display maintenance for Meta products.Ensure displays are functional, powered, priced and compliantInstall, troubleshoot, and maintain displaysValidate inventory and maintain presentation standardsConduct store visits including audits and signage updatesBuild relationships with retail teamsComplete reporting and photo submissionsL2 Support & Quality Control (Approx. 30-40%)Provide remote troubleshooting supportRespond to inquiries via phone and emailOwn issue resolution and documentationPerform quality control auditsSupport surveys, instructions, and materials planningMonitor parts and communicate trendsWhat's in it for youMerchandising projects start at $19.00 per hour.W2 employment includes weekly pay schedule and direct depositRetirement savings - consider our 401(k)-retirement savings plan option with company matchTravel reimbursement - store-to-store drive time and mileage assistanceCompany provided laptop and monthly internet phone stipendTraining - paid training is provided to prepare you for program successTime off: paid time off and paid holidays are part of the deal - Take a break and recharge!Receive a special incentive after 45 days for working hard and being an Awesome Meta Merchandising and Support Rep!Talent and Skills We Are Looking For:Electronics Merchandising Specialist experience or equivalentDemonstrated customer service aptitude with a focus on follow-up and achieving complete resolutionAbility to troubleshoot complex functional displays, determine root-cause problems, and provide solutionsExcellent verbal and written communication skillsProven time management and organization skillsProficient in Microsoft OfficeWillingness and ability to work in field and remotelyWork Experience and Physical Requirements:Travel as needed by vehicleUse a computer, phone and other standard office equipmentMobile and able to sit/stand for 8 (eight) hoursAble to lift up to 30 lbs.Basic understanding and ability to use power and hand-held toolsWe are an equal employment opportunity employer.#METAAPP