Luxury Client Manager

We are looking for a Client Manager for a top luxury brand at their Rodeo Drive Collection store. Our leaders are stylish, fashion-forward, driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being hands-on and creative! As a Collection Client Manager, you will be responsible for cultivating and elevating client relationships, delivering an exceptional luxury experience, and driving business growth through personalized service and refined communication.

• Pay: $35.00-$45.00/hr based on experience, plus commission program 

Responsibilities:

• Partner with the Store Manager to leverage CRM tools, clienteling strategies, and performance coaching to consistently drive year-over-year sales growth.

• Drive brand excitement and create selling opportunities both inside and outside the boutique through proactive networking, event participation, and strategic client engagement.

• Cultivate lasting client relationships by coaching the team in trend knowledge, styling expertise, and elevated selling techniques, while maintaining and expanding a personal client book.

• Uphold the highest standards of client service through exemplary leadership, multitasking with precision, and delivering a seamless luxury experience.

• Demonstrate adaptability, curiosity, and a commitment to personal and professional growth within a fast-paced boutique environment.

• Serve as a true Brand Ambassador, embodying and promoting the image and values of Collection.

• Act as a Brand Ambassador and uphold an elevated boutique image.

• Oversee and execute critical operational functions, including boutique opening, closing, and key operational tasks, with accuracy and excellence.

Required Qualifications:

• 4+ years of proven experience in luxury retail sales, with a track record of driving business results
• Established million-dollar client book with strong, long-standing relationships within the Beverly Hills community.
• Entrepreneurial mindset with the ability to strategize, adapt, and deliver innovative solutions to achieve goals.
• Deep connections on Rodeo Drive with the expertise to cultivate new business and engage as a true client developer.
• Proficiency in reading, speaking, and writing in English is required.  
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc. 

We Would Love to See:

• A self-starter with the ability to mentor and continue to develop personal leadership qualities.

• Energetic, motivated, and engaging; a true brand ambassador with a love for fashion.

• Connections with the ability to engage, as a true brand ambassador.

• Client service obsessed; ability to sell with a passion for styling and love for fashion.

• Technologically savvy individual with a sales drive.  

Physical Requirements:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to stand and walk for extended periods (up to 8 hours per shift).

• Ability to lift and carry up to 30 pounds.

• Ability to reach overhead, bend, kneel, and stoop.

• Ability to handle merchandise and operate point-of-sale equipment.

• Ability to visually assess merchandise and customer needs.

• Ability to communicate clearly with customers and team members in both written and verbal formats.

• Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.

#LI-CB1