Sales Account Manager

Sales Account Manager

East Longmeadow, Massachusetts, United States Or refer someone Job Openings Sales Account Manager

About the Job Sales Account Manager

Are you a former competitive athlete who misses the thrill of the win? Or a fine-dining professional who excels at high-stakes service but is tired of the "hospitality ceiling"? We are looking for a high-energy, disciplined Sales Account Manager to join our team. This isn't just about making calls; it's about managing a book of business with the precision of a pro athlete and the white-glove service of a five-star captain.

What's In It For You?

• The Transition: Move from a shift-based environment to a professional career track with a stable $52K base plus uncapped commission.
• Uncapped Upside: As an Account Manager, your ability to grow and retain your portfolio means your earning potential is limited only by your performance.
• Professional Coaching: Intensive training that treats account management like a sport—focusing on psychology, long-term negotiation, and strategic closing.
• Elite Culture: Work alongside other former athletes and high-performers in an environment where we celebrate every win.
• Schedule Autonomy: Enjoy the stability of a set core schedule with the flexibility to manage your own pipeline, client meetings, and hours.

Responsibilities Include:

• Portfolio Management: Manage a high-volume book of accounts with the same precision you'd use to manage a 10-table station during a Saturday rush.
• Strategic Growth: Identify client pain points and present tailored solutions, moving beyond "order taking" to active, high-level "problem-solving."
• Daily Drills: Participate in daily sales scrums, role-play scenarios, and strategy sessions to sharpen your retention and expansion pitch.
• Relationship Integrity: Maintain meticulous records of customer interactions and health scores within our CRM (Salesforce/HubSpot).
• Exceed Targets: Consistently meet or exceed monthly KPIs for retention rates, account growth (upselling/cross-selling), and discovery meetings.

Skills & Qualifications

• Previous experience in a high-pressure, fine-dining environment. You understand luxury standards, high-touch communication, and how to handle "VIP" personalities.
• Competitive Background: Experience playing sports at a collegiate, semi-pro, or highly competitive club level. You know how to play for a team and how to bounce back from a loss.
• Growth Mindset: You don't just "accept" feedback; you crave it. You view a difficult client as a coaching opportunity, not a rejection.
• Self-Starter Mentality: You don't wait for a lead to go cold. You see an opportunity to add value to an account and you take the shot.
• Exceptional Social Stamina: Ability to maintain high energy and build rapport through 50+ touchpoints per day.
• Active Listening: The ability to hear what a client isn't saying and pivot your account strategy in real-time.
• Reliability: You are the teammate everyone can count on. You show up early, stay focused, and leave it all on the field.
• Adaptability: Comfortable in a "work hard, play hard" environment that moves at lightning speed.

Compensation & Benefits

• Competitive Pay: Compensation is determined by candidate experience, education, certifications, and specific job-related skills. $52k base plus uncapped commission.
• Comprehensive Benefits: Includes premium health insurance (medical, dental, vision) and eligibility for an incentive recognition bonus program. Access to training and development to expand your professional certifications.

Apply Today! Ready to take the next step in your career? Join a team that values technical expertise and high-performance grit!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

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